Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vinay Reddy

Hyderabad

Summary

Accomplished Senior Software Engineer at ServiceNow, adept in Web Development and System Design, with a proven track record of leading innovative projects like "Product Feedback" using Generative AI. Expert in JavaScript & ES6, I excel in mentoring teams towards achieving product excellence and enhancing customer experience, showcasing significant expertise in enterprise application development.

Overview

7
7
years of professional experience

Work History

Senior Software Engineer

Servicenow
Hyderabad
03.2022 - Current
  • Led the development and architect of the "Product Feedback" project, a one-stop portal for product managers and portfolio managers to review collected feedback from various sources.
  • Leveraged Generative AI to extract summary, sentiment and topics from feedback to help product managers get insights with AI assistance.
  • Attained exceptional customer satisfaction by Stabilizing products by owning customer and pain points and delivering industry robust solutions. Attained tickets rate reduction by 70%.

Freelancer

SreeDevi Life Sciences
hyderabad
11.2025 - 12.2025
  • Architected and delivered a production-grade ERP system serving as the operational backbone for a medical equipment supply company, digitizing end-to-end business workflows including order management, inventory control, quotations, dispatches, and financial tracking
  • Designed role-based access control system with 5 distinct user roles and granular permissions, implementing secure approval workflows that enforce business logic and compliance requirements
  • Built high-performance REST API using FastAPI/Python with SQLAlchemy ORM, featuring optimized database queries, UUID-based distributed-safe identifiers, and Alembic migrations for schema versioning
  • Developed responsive React/TypeScript frontend with TanStack Query for server state management, delivering a modern UI with real-time updates and seamless user experience across all business modules
  • Owned complete SDLC from stakeholder requirements gathering through production deployment, delivering iterative features that directly improved order accuracy and reduced fulfillment cycle time
  • Tech Stack: Python, FastAPI, PostgreSQL, SQLAlchemy, Alembic, React 18, TypeScript, TanStack Query, TailwindCSS, ReportLab, REST APIs

Software Engineer

Servicenow
Hyderabad
09.2020 - 03.2022
  • Worked on complex industry standard prj mgmt workflow productized it and owned customer experience.
  • Owned multiple applications taken role of SME and POC to design external integrations/requirements collaborated across cross teams.

Associate Software Engineer

Servicenow
Hyderabad
07.2018 - 09.2020
  • Contributed to backend development of multiple projects such as Investment portal, Project multicurrency & project financials. All products with minimum 100 enterprise customers

Education

B.Tech - Computer science and Technology

Chaitanya Bharathi Institute of Technology(CBIT)
Hyderabad, TG
01.2018

Skills

  • Enterprise applications development
  • System design
  • Large Language models
  • Generative AI and Agentic AI
  • Software architecture
  • Problem solving
  • Data structures and algorithms
  • Java and JavaScript
  • ServiceNow expertise
  • Mentorship and coaching
  • Seismic platform proficiency

Timeline

Freelancer

SreeDevi Life Sciences
11.2025 - 12.2025

Senior Software Engineer

Servicenow
03.2022 - Current

Software Engineer

Servicenow
09.2020 - 03.2022

Associate Software Engineer

Servicenow
07.2018 - 09.2020

B.Tech - Computer science and Technology

Chaitanya Bharathi Institute of Technology(CBIT)
Vinay Reddy