Vinay Satpute
Pune
Summary
Seasoned Tour Operator and Manager with background in planning, coordinating, and executing successful domestic and international tours. Possess strong communication skills, adept at fostering relationships with clients and vendors to ensure seamless tour operations. Known for problem-solving abilities and logistical expertise that have consistently resulted in positive travel experiences.
Overview
6
6
years of professional experience
Work History
Tour Manager
DREAM HOLIDAYS
Mumbai
05.2024 - 07.2024
- Organized and coordinated travel arrangements for group tours, including flights, hotels, and ground transportation.
- Managed tour itineraries to ensure timely arrival at each destination.
- Provided customer service support throughout the duration of each tour.
- Monitored safety guidelines for each venue visited during the tour.
Co-Founder
TRAVELING KITES
PUNE
10.2020 - 07.2024
- Assisted customers with booking tours and activities, providing information about destinations and arranging transportation.
- Compiled daily reports on tour sales and customer feedback.
- Organized travel documents such as visas, passports, and insurance policies for customers.
- Developed itineraries based on customer preferences and budget considerations.
- Researched destination-specific attractions, cultural events, restaurants, and lodging options to recommend to customers.
- Provided guidance to customers regarding appropriate attire for their trips.
- Maintained relationships with vendors in order to secure the best prices for tours and activities.
- Attended industry conferences and tradeshows to stay abreast of trends in tourism industry.
- Prepared detailed financial statements outlining income generated from tour operations.
- Managed a team of guides responsible for leading groups on tours.
Sales Executive
YAMAHA INDIA
PUNE
01.2022 - 01.2023
- Provided detailed information about vehicle features, trim levels, options and warranties.
- Arranged test drives for potential buyers and answered questions regarding the vehicles' performance.
- Negotiated with customers to close sales at agreed upon prices.
- Adhered to dealership policies in order to maintain customer satisfaction and ensure repeat business.
- Maintained up-to-date knowledge of new models, features and accessories.
- Demonstrated strong communication skills when interacting with customers both in person and over the phone.
- Developed an understanding of customer's interests by asking qualifying questions.
- Processed paperwork associated with vehicle purchases including title transfers, financing documents and trade-in agreements.
Tour Operations Manager
Around the Globe Holidays
Mumbai
10.2018 - 12.2022
- Organized and coordinated travel arrangements for group tours, including flights, hotels, and ground transportation.
- Managed tour itineraries to ensure timely arrival at each destination.
- Created promotional materials for upcoming tours to increase bookings.
- Provided customer service support throughout the duration of each tour.
- Monitored safety guidelines for each venue visited during the tour.
- Conducted pre-tour meetings with clients to discuss expectations and plans.
- Coordinated daily operations of the tour team while traveling on-site.
- Assessed and evaluated tour operations to ensure compliance with company policies and procedures.
Videographer
TEDXPICT
01.2020 - 12.2021
- Set up and operate video cameras, audio recorders, lighting equipment, props, and other related production equipment.
- Organize and manage multiple camera angles during shoots.
- Edit raw footage into a final product using non-linear editing systems such as Final Cut Pro or Adobe Premiere.
- Conduct interviews with newsworthy individuals for broadcast segments or documentaries.
Lead Photographer
Wadapav Media
Pune
05.2018 - 05.2019
- Managed workflow processes from pre-production through post production stages of each project.
- Monitored daily operations of the studio including scheduling, equipment maintenance, and inventory control.
- Collaborated with clients to determine their specific photographic needs.
- Developed strategies to ensure that all projects were completed on time and within budget.
- Organized, edited and retouched digital images for client use.
Education
Bachelor of Arts - Economics
KAVERI COLLEGE OF ARTS & COMMERNCE
PUNE06-2023
High School Diploma -
SINHGAD SPRING DALE PUBLIC SCHOOL
PUNE03-2020
B-2 - French Language And Literature
ALLIANCE FRANCAISE
PUNESkills
- Client Relations
- Logistics Management
- Emergency Preparedness
- Travel Arrangements
- Effective problem solving
- Tour Promotion
- Entertainment Coordination
- Strong leadership
- Geographical knowledge
- First Aid Training
- Event Planning
- Budget Management
- Photography
- People Management
- Negotiation
- Written Communication
- Social Media
- Public Speaking
- Problem-solving abilities
- Adaptability
- Multitasking
- Professionalism
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
French
Intermediate (B1)
B1
Accomplishments
- BEST INTERNATIONAL PRESS DELEGATE - COEPMUN
- BEST PHOTOGRAPHER - AZAM
Timeline
Tour Manager
DREAM HOLIDAYS
05.2024 - 07.2024
Sales Executive
YAMAHA INDIA
01.2022 - 01.2023
Co-Founder
TRAVELING KITES
10.2020 - 07.2024
Videographer
TEDXPICT
01.2020 - 12.2021
Tour Operations Manager
Around the Globe Holidays
10.2018 - 12.2022
Lead Photographer
Wadapav Media
05.2018 - 05.2019
Bachelor of Arts - Economics
KAVERI COLLEGE OF ARTS & COMMERNCE
High School Diploma -
SINHGAD SPRING DALE PUBLIC SCHOOL
B-2 - French Language And Literature
ALLIANCE FRANCAISE
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