VINAY SAWANT
Pune
Summary
To pursue a career and contribute creative skills and collaborate with the team that enhances our organization's success. To achieve excellent track record in an organization, where I can enhance my skills & strengths in conjunction with the company's goals & objectives.
A dynamic professional with 25 years of experience in Supply Chain Management, Client Relationship Management, E-commerce Management, Vendor Management and Team Management, Operations management. Currently working with Ecom Express Ltd, as a Cluster Head(Assistant Manger). Expertise in managing operations involving E-commerce, resource planning, materials planning, in-process inspection, Transportation etc.; Proficient in handling E-commerce Management, Logistics operation, timely completion of the projects. Skilled at coordinating set of techniques to plan & execute all steps in the warehouse & delivery, Pickup Centre & services to customers. Effective communicator with exceptional interpersonal skills
Overview
20
20
years of professional experience
Work History
Operations Manager
Delhivery ltd
06.2025 - 08.2025
- Managed daily operations to ensure efficient logistics and delivery processes.
- Oversaw inventory management and optimized stock levels for timely dispatch.
- Coordinated cross-functional teams to enhance service delivery and operational efficiency.
Cluster Head (AM)- Operation
Ecom Express Ltd
09.2014 - 06.2025
- Handling 12 branches for a logistics, Dispatch, Pick up Management for E-commerce Industry.
- Maintain ops service standards by way of monitoring adherence to SOP's
- Oversee the hiring & training of new team members and support their Development.
- Team's proper co-ordination with other function HR, Finance, SO, IT, CS for timely solutions
- Review of process & service quality achievements and take necessary actions for improvements.
- Plan for handling special requirements, requests that come up from clients and other functions.
- Study the productivity of various team, location sand takes necessary action for optimizing resource utilization
- Audit of branch as per company SOP.
- Planning budgetary requirement for operations
- Handle all COD related problem like short and excess deposit and non-deposits on Cluster level.
- Ensure proper trainings to teammates about new developed products (EDS/KYC/EKYC/QC-RVP)
- Proactively monitor & take timely actions for service quality improvement
- Handle the customer complaints
- Generate & monitor various service rated reports.
- Cost optimizing for all location.
- Maintain DC score card for all set Parameters.
- Gladiator award 2 times for Operation Excellence season in between 2015 to 2024.
Executive - Operation
XPS Cargo Ltd
08.2007 - 07.2014
- Joined as Ops Supervisor for handling Inbound/outbound Operation for cargo shipments.
- Delivery staffs route management for deliveries & pickups.
Supervisor - Operation
Aramex India Pvt Ltd
03.2005 - 06.2007
- Joined as Ops Supervisor for handling Inbound/outbound Operation.
- Delivery staffs route management for deliveries & pickups.
Education
SSC -
Army Public School
HSC -
Poona Collage
B.Com -
Xaviers International University
Skills
- Problem Solving
- Team building
- Adaptability
- Digital Literacy
Personal Information
- Date of Birth: 04/05/82
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Marathi
Beyond Academia - Hobbies
- Playing cricket
- Watching all sports
Career Conspectus
- A dynamic professional with 25 years of experience in Supply Chain Management, Client Relationship Management, E-commerce Management, Vendor Management and Team Management, Operations management.
- Currently working with Ecom Express Ltd, as a Cluster Head(Assistant Manager).
- Expertise in managing operations involving E-commerce, resource planning, materials planning, in-process inspection, Transportation etc.
- Proficient in handling E-commerce Management, Logistics operation, timely completion of the projects.
- Skilled at coordinating set of techniques to plan & execute all steps in the warehouse & delivery, Pickup Centre & services to customers.
- Effective communicator with exceptional interpersonal skills.
Timeline
Operations Manager
Delhivery ltd
06.2025 - 08.2025
Cluster Head (AM)- Operation
Ecom Express Ltd
09.2014 - 06.2025
Executive - Operation
XPS Cargo Ltd
08.2007 - 07.2014
Supervisor - Operation
Aramex India Pvt Ltd
03.2005 - 06.2007
SSC -
Army Public School
HSC -
Poona Collage
B.Com -
Xaviers International University