Vinay Shekara
Bangalore
Summary
Dynamic leader with expertise in enterprise transformation utilizing Lean Six Sigma and AI methodologies. Achievements include training over 70 Green Belts and implementing automation frameworks that significantly enhance operational efficiency. Strong background in cross-functional collaboration and data analysis to drive measurable results.
Overview
28
28
years of professional experience
1
1
Certification
Work History
General Manager – Enterprise Transformation
Hinduja Global Services (HGS)
Bangalore
06.2017 - Current
- Spearheaded enterprise-wide transformation projects using Lean Six Sigma, AI, and automation frameworks.
- Designed and implemented ICSAT Survey, Table F automation, and agent coaching processes.
- Trained over 70 Green Belts in Lean Six Sigma methodology to boost operational efficiency.
- Managed Transition Quality Management Systems to ensure smooth campaign transitions into steady-state operations.
Assistant General Manager – Quality
Tata Consultancy Services
Bangalore
01.2015 - 01.2017
- Spearheaded IQMS deployment for over 4,500 FTEs, facilitating seamless transition to BAU governance.
- Achieved 96% C-Sat score through implementation of effective forecasting tools.
- Executed Lean Six Sigma projects that improved KPI performance in Operations.
Senior Manager – Quality
Wipro Technologies (ASM & TIS Divisions)
Bangalore
07.2011 - 12.2014
- Drove CAST AIP tool deployment across 370+ projects
- Delivered $1.3M revenue & reduced $0.9M technical debt
- Led standardization, CSI, and NLI initiatives across 60+ accounts
Senior Manager – Mission Quality
Wipro BPO
Pune
12.2008 - 06.2011
- Delivered over INR 1 Cr savings through Lean and Six Sigma projects.
- Managed Six Sigma Black Belts to enhance project execution and results.
- Elevated back-office productivity through automation initiatives and consulting engagements.
- Completed consultation projects at client operations centers in Australia and New Zealand.
Manager – Six Sigma
Convergys
Bangalore
01.2006 - 12.2008
- Executed Lean Six Sigma projects within financial and tech units to enhance efficiency.
- Established governance models that streamlined monitoring processes across various departments.
- Integrated COPC best practices organization-wide to improve service quality and performance.
Asst. Manager – Quality Assurance
Aditya Birla Minacs
Bangalore
02.2003 - 01.2006
- Directed site-wide systems development to achieve COPC compliance and promote Six Sigma methodology awareness.
- Led teams in securing COPC certification for top-performing accounts.
- Implemented compliance strategies that enhanced operational efficiency.
Deputy Manager, Logistics
Wipro GE Medical Systems
Bangalore
10.2001 - 11.2001
- Formulated strategies to eliminate bottlenecks in material flow processes.
- Utilized Material Requirement Planning software for online material planning.
- Established taskforce teams to identify and resolve process gaps at vendor sites.
- Integrated Stores and Operations processes for efficient materials management.
Assistant Manager, Production & Quality
Exide Industries
Bangalore
07.1998 - 10.2001
- Led successful adoption of ISO 9001 and ISO 14001 standards in automotive facility
- Applied training in Continuous Improvement (Kaizen), JIT, and Kanban concepts to improve operations at Hosur plant.
- Achieved significant enhancements in operational efficacy through effective application of acquired methodologies.
Shift Engineer
Symphony Plastics
11.1996 - 05.1998
- Streamlined production planning and control processes to enhance overall efficiency.
- Implemented preventive maintenance initiatives to boost injection molding machine productivity.
- Executed quality control protocols to ensure product consistency and compliance.
- Managed billing and collection activities to maintain accurate financial records.
Education
B.E. - Industrial Production
Shri Jayachamarajendra College of Engineering
Mysore01.1996
Skills
- Enterprise transformation and quality management
- Lean Six Sigma (Black Belt)
- COPC and ISO standards
- AI and automation enablement
- Customer experience management
- Project and change management
- Process reengineering and automation
- Data analysis
- Employee training and development
- Cross-functional collaboration
Certification
- AI & Automation, LinkedIn Learning
- Six Sigma Black Belt, TQMI & Wipro
- Certified Lean Facilitator
- Design Thinking
- ITIL V3
- Registered Coordinator, COPC 2000 CSP
- Internal Auditor, ISO 9001 & 14001
- Customer Centricity Leader, Ron Kaufman
Awards
- Multiple awards at HGS & Wipro for innovation, mentorship & automation
- Recognized for contribution to reengineering, analytical tools, and customer satisfaction
Timeline
General Manager – Enterprise Transformation
Hinduja Global Services (HGS)
06.2017 - Current
Assistant General Manager – Quality
Tata Consultancy Services
01.2015 - 01.2017
Senior Manager – Quality
Wipro Technologies (ASM & TIS Divisions)
07.2011 - 12.2014
Senior Manager – Mission Quality
Wipro BPO
12.2008 - 06.2011
Manager – Six Sigma
Convergys
01.2006 - 12.2008
Asst. Manager – Quality Assurance
Aditya Birla Minacs
02.2003 - 01.2006
Deputy Manager, Logistics
Wipro GE Medical Systems
10.2001 - 11.2001
Assistant Manager, Production & Quality
Exide Industries
07.1998 - 10.2001
Shift Engineer
Symphony Plastics
11.1996 - 05.1998
B.E. - Industrial Production
Shri Jayachamarajendra College of Engineering
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