Vinay Singh

Business Development:

• Handling all 3 business Channels – Direct, Distribution & Project sales to drive primary & Secondary numbers.
• Working as a Sr. Sales Manager for Johnson ranges of products looking after entire East UP & UK.
• Meeting with customer to give the presentation of products and solutions.
• Responsible for Customer Relationship Management & influencer Management.
• Responsible for Institutional Sales and dealing with Architects, contractors, consultants, PMCs etc.
• Product and Sales Training Programs for the direct customers & project dealers toenhance their sales productivity.
• Identification, selection of partners as per specifications and business plan
• Ensuring LOB (Line of Business) wise primary & secondary sale achievement
• Network Correction, Creation and Expansion in the Channel
• Monitoring the ROI (Return on Investment) & inventory turns of distributors and direct dealers
• Monitoring Effectiveness of sales promotional activities.
• Improving reach, addressability and counter share at retail outlets
• Monitoring distributor/ Dealer outstanding in market and keeping healthy ROI.
• Benchmarking marketing activities carried out by allied industries and capturing competitor information
• Played a key role in ensuring the availability of all the SKUs of the product range at all times to all the dealers and customers in the given territory.
• Interacting directly with clients and redressing queries & issues to their optimum satisfaction and resolving crucial & long pending complaints; ensuring minimum TAT.
• Having 14 Team members ensuring that Team is motivated monitored and measured in line with company targets and performance e standards.
• Team Management & Capability Development of DSI (Distributor Sales In charge) and TSM (Territory Sales Manager)
• Responsible for identify gaps in performance e or quality and quickly addressed. Producing accurate reports on team performance .

• Communicated with customers and vendors positively with particular attention to problem resolution.
• Executed business plans to further strengthen and maximize territory sales and profits.
• Developed initial sales roadmaps and market strategies to promote successful product launches.

• Distribution Management
• Key account Management
• Institutional Sales

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Resolved customer issues quickly to close deals and boost client satisfaction.

• Specification of range of the product
• Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.

• Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
• Streamlined operations to maximize business efficiency and profits.
• Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.

• Identified key industry trends through thorough competitive analysis, enabling informed decision-making for product development.
• Managed large-scale research projects from inception to completion, ensuring timely delivery of high-quality results.
• Spearheaded business development initiatives by conducting targeted customer outreach campaigns, generating valuable leads for potential partnerships and collaborations.