Seeking a career in a quality environment, which offers me challenging opportunities where I can share my knowledge and contribute the growth of an organization as a part of them.
Overview
5
5
years of professional experience
1
1
Language
Work History
TPA Executive
Health Insurance Assist
Worked at Health Insurance Assist as TPA Executive.(Tenure -1.8 year)
TPA Coordinator
Guru Nanak Hospital
Worked at Guru Nanak Hospital as TPA Coordinator ( Tenure1 year)
Client Engagement Specialist
Abi Health Technology Pvt Ltd (Claim Book)
02.2022 - Current
Hospital TPA & Claims Executive
Client: Fortis Hospital, Narayana Hospital, Paras Hospital, Cygnus Hospital, Aggarwal Hospital, Apollo Hospital, Apollo Cradle Company Name.| City |Abi Health Technology Pvt. Ltd. (Claimbook)
Responsibilities:
Managed day-to-day TPA desk operations at multiple hospitals.
Handled pre-authorization requests, approvals, enhancements, and query responses.
Coordinated with TPAs, insurance for claim status, shortfalls, rejections, and settlement.
Executed end-to-end claim dispatch with complete documentation.
Performed settlement tracking, maintained settlement advice, and escalated pending claims.
Prepared daily, weekly, and monthly MIS reports for management.
Provided training to hospital billing, TPA desk staff, on TPA and claim software usage.
Offered post-training support for issues such as claim uploads, document errors, or workflow doubts.
Ensured accuracy in data entry, document uploading, and file preparation.
Maintained strong relationships with hospital billing teams and TPA representatives.
Improved claim approval rates by ensuring compliance with insurer documentation requirements.
Pristyn Care (GHV Advanced Care Pvt Ltd)
03.2021 - Current
Working at Pristyn Care (GHV Advanced Care Pvt Ltd ) since March 2021 till now.
Education
BA - Arts Education
Delhi University SOL
04.2001 -
12th - undefined
NIOS BOARD
01.2018
10th - undefined
NIOS BOARD
01.2016
Skills
Experienced with Insurance Claim Management Systems / TPA Platforms
ROLES AND RESPOSIBILITIES
Public Relationship
Handling Customer Query ( Mail & Call )
Process Admission and Discharge Activity
Follow ups on Delay Cases ( Mail & Call )
Reporting the Production Tracker
Quality Check of Initial Preauth Form & Final Settlement Letter
Key Account Manager: B2B Sales-Emerging Business Pan India at Ascend Telecom Infrastructure Pvt. Ltd.Key Account Manager: B2B Sales-Emerging Business Pan India at Ascend Telecom Infrastructure Pvt. Ltd.