VINAY VEMANNA
Senior Software QA (Manual)
Bangalore
Summary
QA Engineer experienced in manual testing within e-commerce ecosystems, specializing in functional, integration, and regression testing. Improved software reliability and performance through effective test planning, defect lifecycle management, and cross-functional collaboration. Focused on optimizing QA workflows and ensuring timely product releases while adapting to evolving project needs.
Overview
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1
Language
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Certification
16
16
years of professional experience
Work History
Senior Software Quality Assurance Engineer
Capgemini India Pvt. Ltd.
BENGALURU URBAN, KARNATAKA
05.2021 - Current
- Designing and executing comprehensive test cases for functional, integration, sanity, and regression testing across web and iOS applications.
- Analyzing end-to-end order flows across SAP Hybris, SAP ECC, and GK POS systems to ensure accuracy, data integrity, and seamless system communication.
- Managed full defect lifecycle using Jira, collaborated with cross-functional teams to prioritize, resolve, and close issues.
- Supported automation testing by executing Jenkins pipelines, investigated failures, and coordinated with automation teams for script enhancements.
- Enhanced QA delivery by streamlining test procedures and optimizing workflows to improve testing efficiency and coverage.
- Assisting with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Designed test cases and traceability matrices aligned with business requirements and acceptance criteria.
- Led test strategy for functional, regression, and integration testing across enterprise applications.
Assistant Manager of Operations
AXA Business Services Pvt. Ltd.
BENGALURU URBAN, KARNATAKA
01.2011 - 05.2020
- Streamlined operational workflows by identifying process gaps and implementing solutions that reduced turnaround time.
- Cultivated client relationships by addressing business issues and delivering tailored operational solutions for high-quality service.
- Directed daily operations, maintained SLA compliance, and improved customer experience through structured quality and performance management.
- Acted as the link between management and teams, facilitating smooth communication, resolving escalations, and ensuring alignment with business goals.
- Developed and mentored team members by conducting training, resolving operational queries, and fostering a collaborative work environment.
- Supervised daily operations, aligning staffing, workflows, and service priorities across departments. 2. Improved process consistency by standardizing procedures and reinforcing compliance with operational policies. 3. Coordinated cross-functional communication to resolve issues and maintain smooth service delivery. 4. Trained and supported staff on procedures, expectations, and performance standards. 5. Monitored inventory activity, equipment readiness, and supply levels to prevent operational disruptions. 6. Analyzed workflow gaps and implemented process adjustments to increase efficiency and accuracy. 7. Prepared operational reports, tracked key activities, and supported informed management decisions. 8. Resolved escalated concerns promptly while maintaining service quality and team accountability.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Education
Bachelor of Computer Application - BCA
Dr. C.V. Raman University
Chhattisgarh, India01-2012
Skills
Software Testing (Manual) Test design Test planning Test Strategy Defect management Requirement Analysis Sprint Execution QA Documentation Reporting metrics Client communication Process Improvement Quality Assurance Management Functional Testing Integration Testing End-to-end testing End-to-End Testing Cross-functional teamwork Problem solving
Cross-functional Collaboration
Client Communication
Team Coordination
Problem Solving
Analytical Thinking
Test case management
Excel: Test case documentation, weekly/monthly reporting
Accomplishments
- Enhanced QA productivity by streamlining processes and prioritizing test tasks, resulting in improved execution efficiency of up to 80%.
- Recognized multiple times as Best Team Member for consistent performance, collaboration, and delivery excellence.
- Awarded Best Team Manager for outstanding leadership, operational coordination, and quality-driven team management.
- Developed and implemented process improvements that significantly increased productivity across business functions.
- Led high-performing teams, consistently achieving SLA benchmarks and operational quality goals.
- Recognized for driving customer satisfaction and operational excellence through efficient issue resolution and structured team coordination.
Certification
Agile Software Development Certification, Connected Manger Certification, Additional training in SAP Hybris, SAP SD, Jira, and QA
Timeline
Senior Software Quality Assurance Engineer
Capgemini India Pvt. Ltd.
05.2021 - Current
Assistant Manager of Operations
AXA Business Services Pvt. Ltd.
01.2011 - 05.2020
Bachelor of Computer Application - BCA
Dr. C.V. Raman University