Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Process Developer
Genpact India Pvt Ltd
Jaipur
02.2021 - Current
Process transac ons in accordance with approved processes and procedures, interna onal regula ons with speed and accuracy
Managing Payment Opera ons – Account to account transfers via Swi transfer/MT202/Faster payments/CHAPS/Interna onal Sterling and Interna onal
Currency
Process all regular and business transfers; which includes processing of payments
Direct Debit Processing – ensure that all direct debits (domes c and interna onal) are completed within the agreed me frames
Ensuring all payments are successfully cleared in the internal systems and reflected within Santander’s banking network
Handling Nostro reconcila on
Reconcile currencies
Complex Problem Solving Outstanding transac ons
Applied interest
Applied Charges
Working on Spreadsheets
Dealing in Swi message
Correc on for Contra entries
Risk control
Compliance Driven
GDPR ( General Data Protec on Act )
Deputy Manager - Teller authoriser
AU SMALL FINANCE BANK LTD
06.2017 - 07.2019
Detailed inves ga on and repor ng of variances between source evidence and
balances in the GL account
Responsible for review of bank reconcilia on of transac ons to be posted for
en es daily through various source systems like Flexcube & newgen /manual
entries
Handling day to day transac ons viz,DD processing, Transfer request RTGS ,NEFT,
IMPS
NACH etc
Monitor Bank's suspense account on daily basis
Review all cri cal reports, monitor cash levels
Holding Cash within Cash reten on limit
Opera onal ac vity of cash movement
Forwarding the client requests/complaints to the concerned authority for be er
solu on
Rendering accurate account related informa on to clients
Cash Loading in On site ATM
Inpu ng of AOF in system for account opening
Complete Internal cer fica on/ training as downloaded by the Branch Manager
Mee ng Mystery Shopping benchmarks on a monthly basis
Customer service mee ng is conducted every month according to the rbi regula on
Iden fying unprofitable account by tracking accounts with frequent cheque returns
/cash paid for passing cheques
Maintaining Bank guarantee & le er of credit documents
Ensuring proper submi ng of trade & forex documents
Making of MIS regarding clients SR.
Deputy Manager
KOTAK MAHINDRA, BANK LTD
JAIPUR
12.2016 - 06.2017
Service delivery officer
Audit & Compliance
Exper se in handling deceased case and their claim se lement
Ensure mely submission of customer request along with their mely resolu on
Contribu ng self source revenue for branch growth by acquiring high value CASA
Handling a por olio of classic customers for all their banking solu ons and needs
Timely reconcilia on of Tatkal Kits
Maintenance of Financial records
Complete Internal cer fica on/ training as downloaded by the Branch Manager
Vault custodian
Trade and forex documents.
Cash & Remittance Officer
INDUSIND BANK LTD
Jaipur
04.2014 - 12.2016
Cash &
Remi ance officer
Holds the responsibility to manage customer’s por olio
To manage the clients and give quality services to them
To Assist and guide clients about foreign exchange
Effec vely handle client’s queries
Dealing in Cash Opera ons
Handled cash opera onal ac vi es
Day to day transactions – RTGS, NEFT, DD etc
Inward/Out ward clearing – Tallying of cheques received
Monitor Bank's suspense account on daily basis
Review all critical reports, monitor cash levels
Cash & Remi ance
Opera onal ac vity of cash movement
Forwarding the client requests/complaints to the concerned authority for be er solu on
Rendering accurate account related informa on to clients.
Accounts Officer
SUCHI INDIA BUILDERS
JAIPUR
04.2013 - 04.2014
Maintenance of Financial records
Management of accounts
Customer rela onship strengthening
Administra ve Support
Recruitment and work scheduling.
Management Trainee
HDFC BANK LTD
Jhalawar
06.2012 - 04.2013
Dealing in Cash Opera ons
Handled cash related opera onal ac vi es
Knowledge of system so ware – Finware & Flexcube
Review all cri cal reports, monitor cash levels, filing etc
Ensuring proper filing of records
Day to day transac ons – RTGS, NEFT, DD etc
Ac vi es related to Clearing
Managing all kits (FRFC Custodian)
Resolu on of Customer queries, complaints and requests within TAT
Scholas cs
Education
MBA - Finance
FMS, MLSU University
Udaipur
06.2010 - 08.2012
B.Com - Commerce
SS Jain Subodh PG College
Jaipur
06.2006 - 08.2009
12th - Commerce
Subodh Public School
Jaipur
02.2005 - 03.2006
Skills
Versatile and Flexible
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Accomplishments
Achieved Result by completing Task with accuracy and efficiency.