Vinay Vishwakarma
Mumbai,India
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Fraud Detection/ Senior Executive
Angel-one Pvt Ltd
Mumbai
08.2022 - Current
- Conduct investigation of malpractices cases reported through customer complaints, and other reporting channels
- Managing verification and investigation of suspicious alerts generated through system
- Conduct Root Cause Analysis (RCA) for management lead cases (complaint and fraud) escalated, analyze of day-to-day reports of Fraud Detection Surveillance Such as Daily trade report, Off market Share transfer activity between AP and client, IP base analysis, Tracking & Verification of Pre-Trades for detection of fraud cases, thereby reducing financial loses
- Issuing clarification mails to AP for any suspicious cases and prepare the investigation finding report which is to be shared with business team for taking business action
- Handling & Replying Email Query of Customer
- Currently Handling 50 to 60 Outbound Calls per day.
Sales Associates/CSA
Motilal Oswal Fin. Pvt Ltd
Mumbai
01.2022 - 06.2022
- Collaborated with team members to achieve Sales target results
- Sells Banking And investment products to customer.
Cashier/CSA
One Stop Pvt Ltd
Mumbai
05.2019 - 02.2020
- Greeted customers in a friendly and professional manner
- Stayed up-to-date on product range to provide helpful advice to customers
- Maintain a thorough knowledge of all products, promotions, and store policies
- Utilized sales techniques and strategies to build customer relationships and close sales
- Perform cashier duties - handling cash, checks and credit card transactions - at a fast pace while maintaining accuracy.
Education
NMFC/MH - B.com In Finance & Accounts
Skills
- Strong Communication & Listener
- Active collaboration Problem Solvers Skills
- Strong Planing & organization Skills
- Ability to Work Under Pressure Motivated Attitudes
Accomplishments
- Employee of The Month, 08/01/24
- I have identified 600+ Suspicious Cases, 08/01/22 - Present
- Pan-India 2nd Runner-Up For Sales Target
- Achieve Target Successfully in Sales Events
Additional Information
- Achievements/Tasks
Languages
Gujrati
Marathi
English
Hindi
Affiliations
- Sport's Activity
- Reading Books
- Traveling
- Weekend Volunteering
Certification
NISM Series- VIII Equity Derivatives
NISM Series- I-CD Currency Derivatives
NISM Series- V- Mutual Fund
I-learn - Compliance
Custom
- Sport's Activity
- Reading Books
- Traveling
- Weekend Volunteering
Tech Skills
MS Word
MS PowerPoint
MS Excel
Basic Financial modeling & Markets
Timeline
Fraud Detection/ Senior Executive
Angel-one Pvt Ltd
08.2022 - Current
Sales Associates/CSA
Motilal Oswal Fin. Pvt Ltd
01.2022 - 06.2022
Cashier/CSA
One Stop Pvt Ltd
05.2019 - 02.2020
NISM Series- VIII Equity Derivatives
NISM Series- I-CD Currency Derivatives
NISM Series- V- Mutual Fund
I-learn - Compliance
NMFC/MH - B.com In Finance & Accounts
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