Summary
Overview
Work History
Education
Skills
Personal Information
Contactaddress
Hobbies and Interests
Timeline
Generic

Vinayak Naik

Bangalore

Summary

To use technical and creative business skills to faster the growth of an organization. To seek a career in an exciting & ever challenging environment that will help in continuous up-gradation of my skills and contribute to the organization’s growth with not only ensuring profitability but also in enhancing customer satisfaction. looking a position that offers me an opportunity for advancement in my career endeavors, where I can utilize my current skills, knowledge to growth organization under a boss who can take best out of me & gives me chance for my innovative work as well.

A result oriented person known for consistently giving the best for the work, Interpersonal skills, a team player skilled in working effectively. A professional with 11 yrs. of experience in production / Service sector. Proven ability to consistently deliver results. A natural facilitator and skilled in translating the needs of the customer into deliverables, on time, every time while forging relationship that build the loyalty base of the future. A strong team player, leader by example inspiring others toward shared goals. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.

Overview

18
18
years of professional experience

Work History

Branch Manager

Qarmatek services Pvt Ltd
10.2011 - Current
  • Company Overview: Qarma-Tek represents the connection of Karma with Technology - a commitment to the technology of repair, refurb, and recycling, of mobile and Set top box
  • Supervised, coached and counselled staff of 150 employees
  • Co-ordinated daily operations including daily morning staff meetings, addressed and resolved client complaints
  • Dealt with difficult Clients with a calm and fair approach, using both diplomacy and empathy when required
  • Taking Care of Backend Operations & technical teams
  • Preparing Daily Reports & Dashboards for the analysis & communicate with HO
  • Give guidelines to technicians for Chip level fault diagnosing & repairing
  • Co-ordination for all South Zone for Repairing & Servicing of STB’s and mobiles from L1 to L4 level
  • Co-ordinate with Daily Dispatches & Shipping of material from various Locations
  • Worked pro-actively with the management team and maintained awareness of upcoming events
  • Every Month we have dispatched 40k repaired & refurb boxes
  • Qarma-Tek represents the connection of Karma with Technology - a commitment to the technology of repair, refurb, and recycling, of mobile and Set top box
  • Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.

Senior Manager

Quantum Services And Logistics (India) Pvt.Ltd.
02.2010 - 09.2011
  • Supervised, coached and counselled staff of 75 employees
  • Co-ordinated daily operations including daily morning staff meetings, addressed and resolved client complaints
  • Dealt with difficult Clients with a calm and fair approach, using both diplomacy and empathy when required
  • Taking Care of Backend Operations & technical teams
  • Preparing Daily Reports & Dashboards for the analysis & communicate with HO
  • Give guidelines to technicians for Chip level fault diagnosing & repairing
  • Taking care of Software downloading & pairing after repairing
  • Co-ordination for all West Zone for Repairing & Servicing of STB’s from L1 to L4 level
  • Co-ordinate with Daily Dispatches & Shipping of material from various Locations
  • Worked pro-actively with the management team and maintained awareness of upcoming events

Senior Engineer

S.S. Mobile Technologies Pvt. Ltd.
07.2008 - 01.2010
  • Chip Level fault analysis, repairing & quality checking of DIGITAL SET TOP BOX
  • Independently handle the complete repairing for reliance, tatasky, hathway, handon, airtel
  • Hands on experience on L4 repair i.e
  • Replacing BGA component (like CPU, Flash)

Testing Engineer

LEO CIRCUIT BOARD PVT. LTD.
05.2006 - 06.2008
  • Soldering visual inspection (SMD AND DESCRET) Boards, Testing and fault analysis
  • Co-ordination with production in-charge
  • Inward QC of Material
  • ISO documentation related to production & quality department only
  • Process quality inspection

Education

BE - Electronics and communication

PCB designing course -

concourse institute
01.2010

Diploma - Electrical, Electronics And Communications Engineering

Shree Vidyadhiraj Polytechnic College
Kumta, India
05-2006

Skills

  • Communication
  • Problem Solving
  • Team Player
  • Planning & Organization
  • System Knowledge

Personal Information

  • Date of Birth: 05/29/84
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Contactaddress

No-4, 5th main, 4th Block, Bangalore, Karnataka, 560022

Hobbies and Interests

  • Driving
  • Music
  • Working with EXCEL

Timeline

Branch Manager

Qarmatek services Pvt Ltd
10.2011 - Current

Senior Manager

Quantum Services And Logistics (India) Pvt.Ltd.
02.2010 - 09.2011

Senior Engineer

S.S. Mobile Technologies Pvt. Ltd.
07.2008 - 01.2010

Testing Engineer

LEO CIRCUIT BOARD PVT. LTD.
05.2006 - 06.2008

PCB designing course -

concourse institute

BE - Electronics and communication

Diploma - Electrical, Electronics And Communications Engineering

Shree Vidyadhiraj Polytechnic College
Vinayak Naik