Accomplished Process Associate with a proven track record at HPE Financial Services, adept in SAP invoicing and fostering robust supplier relationships. Excelled in driving process improvements and resolving complex invoice discrepancies, showcasing agility and strong decision-making skills. Demonstrated exceptional ability to manage change, ensuring the highest level of customer satisfaction.
● Proficient in Invoice handling, SAP Invoicing, and process development
● In-depth Knowledge for the complete life cycle from P2P process
● Proficient in Vendor Master Data.
● Client value creation, Forward Thinking and ability to manage changes with ease
● Effective communication and writing skills.
INVOICE HANDLING AND RECONCILIATIONS-
● Experience in Invoice handling and Investigations in SAP and for Global regions (US, UK, India)
● Provide support to Invoice processing teams and handling discrepancy resolution
● Relative experience in reconciling the invoices (Authorization of Cost center and GL codes)
● Experience in handling Invoice Rejections and Non-complaint issues
● Responsible for driving the development of driving non-complaint project and duplicate analysis
● Managing day to day operations activities like ASN(Ariba) rejections, duplicate checks, volumes, tickets etc.
● Process owner for reconciliation of Donation invoices and service-related invoices.
● Handling important client calls, emails, escalations, reporting needs, queries, and issues
● Responsible for tracking daily Invoice volumes, aging invoices, and SLA’s, EPD invoices Globally
● Responsible lead to monitor Invoice volumes for all regions on daily basis and forecasting the volumes and reviewing the capacity utilization
● Resolving non-compliance issues relating to invoice through SNOW which helps customer desk to closure the queries within SLA
● Managed small teams and worked as an individual contributor.
● Training end to end process to the new folks
● Responsible for driving the Invoice compliance projects by communicating issues found with the invoicing ● Perform vendor Quality checks and vendor compliance review
I Vinayak Naik do hereby confirm that the information given above is true to the best of my knowledge.