Vinayak Srivastava
Analyst
E1/13 GF Malviya Nagar, New Delhi,DL
Summary
Rational analyst with almost 3.5 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. An enthusiast known for recommending new process excellence ideas to enhance existing systems and introduce new systems.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
ANALYST
AXA XL, XL INDIA BUSINESS PVT.LTD
Gurugram, HR
08.2019 - Current
- Directly supporting AXA XL underwriters / DAMs in Policy administration, Including Issuance of policies, endorsements & renewals
- In case of policy non-renewals, sending out the conditional / non-renewal policy documents
- Contribution in Process Automation
- Handling multiple lines of business - Casualty and International Financial Lines and cross trained in Austria Incoming Genius coding & NPI
- Booking of premium amounts in genius (A software for managing premiums and claims)
- Managing the high priority (Premium) accounts as an AR (Account Representative)
- Handling and solving escalations from clients, broker and Middle Office
- In direct contact with underwriters for the new transitions
- Train new joiners, so that they can handle tasks solely
- Involved in process trainings of the team, successfully trained the team in generating loss runs and endorsements involving additional premium and even return premiums
- Assigning and getting tasks done by the team in a timely manner to maintain and monitor the targets
- Performing regular audit reviews
- Led many onshore biweekly catch-up calls and discussed the agendas of the team with Underwriters
- Help in preparing monthly presentations for onshore colleagues and sending MOM accordingly
- Working effectively in a complex, deadline-driven environment and performing internal quality checks for our team and providing assistance to them.
- Investigated and addressed system issues to enhance usability and improve functionality.
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
Associate
ZOMATO MEDIA PVT. LTD
Gurugram, HR
11.2017 - 07.2018
- Managed and controlled the clients based in India & abroad
- Carefully understood the demands & requirements of the merchants and also suggested them with the best possible subscription from our end
- Played an active part in designing ‘Decline Control Logics’ in coordination with the product team to control and enhance user and merchant experience, increasing user confidence by 18.6%
- Launched table reservation business & scaled it across two key regions - Pune & Hyderabad, closure rate being 61%
- Amounting to the growth rate of the vertical increased by 3.7%
- Developed required skillset to handle client grievance & maintain clientele
- Multi-tasked in high performance & high demand environment
- Developed proficiency in MS office suite.
- Created and built custom project plans and deliverables for customers to satisfy quality, time and budget.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Worked varied hours, days, nights and weekends as business needs dictate.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Education
Bachelors of Law (L.L.B) - Law
MEWAR COLLEGE oF LAW
09.2018 - 09.2021
Certificate - Business Management
Indian Institute of Technology
Delhi 06.2018 - 08.2018
Bachelor of Commerce (Honours) -
School of Open Learning
University Of Delhi 08.2014 - 08.2017
Intermediate - Commerce & Mathematics
Dewan Public School
04.2010 - 05.2012
Skills
Legal writing & comprehension
Analytical and Critical Thinking
Problem-Solving
Teamwork and Collaboration
Active Listening
EXTRA-CURRICULAR ACTIVITIES AND ACHIEVEMENTS
Worked as a voluntary teacher in a NGO - Make A Difference in 2014-15.
• Make A Difference (MAD) is a NGO which aims to bridge the gap in education and other fields to bring the society at par, by favouring the underprivileged section of the society.
• Led the Organization team of Delhi University Annual fest.
• Awarded runner up in the Tarun Sangeet competition, a district level competition of numerical ability in Dehradun, UK.
• Won a club level competition in swimming. Awarded the fastest swimmer in the club. First Prize in inter-school General Quiz all over Meerut - 2011
• First Prize in intra-school Quiz (J P Academy, Meerut) – 2010
Timeline
ANALYST
AXA XL, XL INDIA BUSINESS PVT.LTD
08.2019 - Current
Bachelors of Law (L.L.B) - Law
MEWAR COLLEGE oF LAW
09.2018 - 09.2021
Certificate - Business Management
Indian Institute of Technology
06.2018 - 08.2018
Associate
ZOMATO MEDIA PVT. LTD
11.2017 - 07.2018
Bachelor of Commerce (Honours) -
School of Open Learning
08.2014 - 08.2017
Intermediate - Commerce & Mathematics
Dewan Public School
04.2010 - 05.2012