Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Vinayak Srivastava

Agra

Summary

A talented individual with a desire to make guests feel welcome energetic personality coupled with a strong work ethic. Eager to demonstrate advanced skills in the hospitality sector and take customer service to new rewarding opportunities.

Overview

6
6
years of professional experience

Work History

Data Entry Operator

Freelancer
06.2023 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained files, records, and chronologies of entry activities.
  • Increased data accuracy by diligently inputting and verifying information from various sources.

Associate

Hilton Birmingham Metropole
05.2022 - 05.2023
  • Facilitated seamless check-in and check-out experiences for guests.
  • Provided insightful recommendations and information on local attractions, enhancing guest satisfaction.
  • Resolved guest inquiries
  • Enhanced guest service experience

Waiting Staff Member

Agency
02.2022 - 04.2022
  • Assisted customers with menu selection offering knowledge of current special dishes and personal recommendations to build rapport.
  • Regular communicate with kitchen and bar staff to maintain smooth front of house operations minimising potential service delays.
  • Checked in with customers during meals to check order were received correctly and met guest expectations.
  • Warmly greeted guest upon arrival to create welcoming atmosphere.
  • Cleared, set and restocked tables for quick turnaround.

Intern

The Westin Hyderabad Mindspace by Mariotte
08.2019 - 03.2020
  • Trained in various departments under the supervision of highly experienced professionals of the five star hotel.
  • Provided excellent service in all departments by maintaining hotel standards.
  • Anticipated and addressed guest service needs.
  • Accountable for swift service in restaurants and also acted as temporary supervisor for few weeks.
  • Banquet management.

Education

Bachelor of Science - Hospitality & Hotel Administration

Guru Nanak Institute of Hotel Management
01.2021

Bachelor of Arts - undefined

K.S. Saket P.G. College
01.2018

Skills

  • Food Service
  • Hospitality
  • Food and Safety
  • Front Desk
  • Serving
  • C

LANGUAGES

Hindi
English

Timeline

Data Entry Operator

Freelancer
06.2023 - Current

Associate

Hilton Birmingham Metropole
05.2022 - 05.2023

Waiting Staff Member

Agency
02.2022 - 04.2022

Intern

The Westin Hyderabad Mindspace by Mariotte
08.2019 - 03.2020

Bachelor of Arts - undefined

K.S. Saket P.G. College

Bachelor of Science - Hospitality & Hotel Administration

Guru Nanak Institute of Hotel Management
Vinayak Srivastava