- SAP
Vinaykumar Agasar
Sales & Operation Manager
Hubli
Summary
Self-confident Loss Prevention Manager with over 5 years of experience in managing loss prevention programs for over 20 stores in Hubli,Haveri & Dharwad. Skilled at developing, conducting and overseeing the implementation of loss prevention initiatives and programs. Working knowledge of security equipment and databases.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Area Loss Prevention Manager
Relience Jio Infocomm Limited
Hubli
04.2018 - Current
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Delivered training to all new executives and asset protection personnel, both one-on-one and in group settings.
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
- Headed safety and loss prevention programs by guiding staff.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Monitored paperwork procedures to prevent error-related losses.
- Collaborated with law enforcement in investigating and solving theft and fraud cases.
- Installed and maintained covert security equipment.
Operations Manager
Amazon transportation private limited
Hubli
11.2016 - 03.2018
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Partnered with vendors and suppliers to effectively manage and budget.
- Developed systems to track and log work issues.
- Reviewed operations reports to understand numbers and trends.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Identified procedure or process changes required to improve performance and productivity.
Retail Store Sales Manager
Reliance Retail limited
Mangalore
08.2012 - 03.2016
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Liaised with management to establish quality standards and develop budget.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Retail Store Manager
Aditya Birla Retail limited (More super market)
Karwar
06.2008 - 05.2012
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Improved sales process and tracking with implementation of new point of sale (POS) system.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Submitted reports to senior management to aid in business decision-making and planning.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Education
Bachelor of Commerce - Business Statistics, Accounting, Economics
Gogte College of Commerce
Belgaum 06.2003 - 05.2008
Skills
- Loss prevention assessment programs
Software
- Tally ERP
- MS Office
Interests
- Travelling, Movies, Outdoor games
Timeline
Area Loss Prevention Manager
Relience Jio Infocomm Limited
04.2018 - Current
Operations Manager
Amazon transportation private limited
11.2016 - 03.2018
Retail Store Sales Manager
Reliance Retail limited
08.2012 - 03.2016
Retail Store Manager
Aditya Birla Retail limited (More super market)
06.2008 - 05.2012
Bachelor of Commerce - Business Statistics, Accounting, Economics
Gogte College of Commerce
06.2003 - 05.2008
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