At Home First Finance Company India Ltd., I excelled as a Relationship Manager, leveraging strong interpersonal skills and in-depth knowledge of home loan products to surpass sales targets. My expertise in financial analysis and commitment to customer service fostered significant client satisfaction and business growth.
Overview
1
1
year of professional experience
1
1
Certification
2
2
Languages
Work History
Relationship Manager
Home First Finance Company India Ltd.
10.2023 - Current
Client Relationship Management:
Establish and maintain long-term relationships with existing and potential clients.
Understand clients' financial needs, goals, and requirements to recommend suitable home loan products.
Provide personalized services and ensure clients receive timely assistance throughout the loan process.
Loan Consultation and Guidance:
Act as the primary point of contact for clients seeking home loans, offering advice on the best mortgage options available.
Explain loan products, terms, interest rates, and repayment options clearly to clients.
Help clients understand the home loan process and guide them through the application procedure.
Sales and Business Development:
Promote home loan products to new clients and actively seek new business opportunities.
Collaborate with real estate agents, builders, and developers to generate leads and drive loan origination.
Meet sales targets and ensure customer satisfaction with loan services.
Loan Application Management:
Assist clients with the documentation and application process, ensuring all required paperwork is complete.
Review financial details and assess clients' eligibility for home loans.
Works as underwriting to facilitate timely approval and processing of loans.
Customer Support:
Provide ongoing support to clients during and after the loan approval process.
Address and resolve any issues, concerns, or queries from clients in a timely manner.
Keep clients informed of the progress of their loan applications and disbursements.
Reporting and Documentation:
Maintain accurate records of client interactions, loan progress, and documentation.
Prepare reports on loan application statuses, performance, and sales results for management.
Logins: HL and LAP.
Education
MBA - Finance And Marketing
Babu Banarasi Das University
Lucknow, India
04.2001 -
Bachelor of Science - (Maths)
DDU University
Gorakhpur, India
04.2001 -
Intermediate - (PCM)
Central Academy
Deoria
04.2001 -
High School -
Central Academy
04.2001 -
Skills
Strong interpersonal and communication skillsSales and negotiation skillsIn-depth knowledge of home loan products and the loan application processAbility to analyze financial data and understand clients' financial needsProblem-solving and decision-making skillsCustomer service orientation with a focus on relationship-building
Hobbies
Travelling, Listening music, Playing Guitar, Puzzle Solving