With Two decades of experience in the hospitality industry, I currently serve as the General Manager at Tarangi Hotels & Resorts, a leisure brand with two properties in Jim Corbett known for hosting elite weddings and offering unique natural experiences. My role focuses on overseeing daily operations, ensuring exceptional guest satisfaction, and managing large-scale events, including weddings for over 1000 guests. Prior to this, I held leadership roles at Sentrim Hotels & Lodges and Panari Hotels, where I developed expertise in financial planning, staff development, and operational excellence. I am committed to fostering a culture of service, reliability, and innovation, enabling teams to deliver memorable experiences for guests while aligning with organizational goals. I am a Dynamic Professional with experties of handling operations & hardcore Food & Beverage skilled with rich experience in hospitality industry including National & International brand Exposure of different Culture, Religion, Custom & Cuisine. I am well versed with forecasting, planning, budgeting, concept creating, MIS, PnL/Cost control measures, Customer Relationship Management & Revenue Management. A strong operations professional with a Bachelor of Science (BSc) in hospitaily and Masters in Business administration/development from IGNOU. My sole goal is to maximize sales, revenue & create memorable concepts for our guests through customer satisfaction.
Overview
6
6
Languages
19
19
years of professional experience
Work History
General Manager
Tarangi Hotels & Resorts
Jim Corbet
04.2025 - 07.2026
Oversaw daily operations of Tarangi Hotels & Resorts, ensuring 100% guest satisfaction in a unique natural setting.
Managed elite wedding functions for over 500 guests, enhancing the resort's reputation as a premier wedding destination.
Developed and implemented operational strategies that improved service efficiency and guest experience.
Tarangi Hotels & resorts is upcoming brand chain, currently runs 2 resorts in JIm Corbett & Marchula with 200 plus room inventory. 2 more properties are at pre-opening stage. The Brand is particularly famous in doing elite Wedding Functions for 1000 plus Guests at one go. The resort is full of landscapes, Gardens, Farm for litchies and Mangoes, situated at the shores of River Kosi & River Ramganga gives a guest unique exposure of being in nature & wildlife. Jimm corbet is Tiger Reserve and one of best city to explore Jungle Safari.
Group General Manager – Panari Expansion & Collab with Sentrim Hotels & Lodges
PANARI HOTELS AND RESORTS (Expansion of The Brand with Sentrim)
Nairobi
07.2018 - 04.2025
Responsible for all part of a departments operations and the company's operations, including generating revenue and controlling cost.
I plays a pivotal role in guest satisfaction by ensuring high standards of service, addressing guest concerns promptly and constantly seeking ways to enhance the guest experience.
I am a person with quality of positive attitude, quick thinker/decision making, with strong interpersonal skills being patience, reliable having the ability to set the culture.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Implemented operational strategies and effectively built customer and employee loyalty.
Group General Manager - 2023-2025
General Manager - 2021 -2023
Director Operations - 2018 -2021
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Food & Beverage Director
Louvre Hotels & Resorts (Ramada Wyndham & Royal Tulip)
12.2016 - 07.2018
Leading the Hotel with Support of General Manager entire departments comprising of all the Food & Beverage Outlets and banqueting spaces.
Responsible for total guest satisfaction and organizational profitability through effective utilization of all the resources.
To Keep up the same standards of Royal Tulip hotel in all the outlets of the hotel.
My main focus is to build up revenue strategies for all the outlets and ensuring to achieve the budget.
Ramada Hotels, Headquarters in USA is privately held hotel brand with a global network of more than 8000 hotels across the world.
Asst. General Manager
Clarion Inn Seville (Choice Hotels)
Chandigarh
12.2015 - 12.2016
Choice Hotels, headquarters in USA, is a privately held brand with a global network of 6000 Plus hotel in more than 215 countries worldwide.
Executive Assistant Manager
Royal Orchid Fort Resort
Mussoorie
02.2014 - 12.2015
Overall, in charge of food and beverage service department and second in command after General Manager.
Room Inventory-60 (outlets-Keys Pinx all day dining-72 Covers, upcoming Bar-45 Covers, Sundeck exclusively for cocktails and bonfires - 80 Covers, Conference & Banquet facility From 10 to 500 Guest with 2 Banquet halls, 1 terrace and 1 Lawn.
Ensure that an operation goes smoothly.
Responsible for Food and Beverage promotions and Festivals Calendar.
Brief and provide training as per the schedule.
Responsible for banquet sales.
Keep a track on sales records.
Maintaining service standards and other facilities.
Develop Guest relations.
Keep and check data entries in system & Manually (F & B Software.)
Maintain all data and forward to the General Manager.
Controlling food cost & Maintaining quality and standards set by organization.
Royal Orchid Group is National & International brand with 32 hotels in India Including a hotel in Tanzania.
Restaurant General Manager (Rest. pre-opening)
Radisson Hotel
Lucknow
05.2013 - 04.2014
Radisson hotel is well known for their Rest ‘The Great Kebab factory’ From Carlson Rezidor chain has an overall 20 Outlets in India.
Asst. Food & Beverage Manager/HOD
Lemon Tree Hotels
Chandigarh
05.2011 - 04.2013
Lemon tree hotels are India’s largest and finest chain of upscale hotels and resorts.
Bar Captain/restaurant manager
Taj Sheba
Republic of Yemen
02.2010 - 04.2011
The hotel is with 185 room’s inventories with huge F&B/ banqueting/F&B areas along with ODC’s in Palaces.
Steward/Captain
Hotel Park Plaza
Gurgaon
08.2008 - 01.2010
The Hotel is with 45 rooms and a huge space for F&B/Banqueting. It’s a 4star property business property.
Asst. Steward
The Trident Hilton - Oberoi
Udaipur
04.2007 - 07.2008
The Hotel is with 145 rooms and has its own wild life Century. It’s a 5star property.