Vincent John
Pune
Summary
Senior Manager Operations specializing in project management and process automation. Achieved 90% reduction in manual errors through successful automation initiatives. Proficient in SQL and regulatory compliance, enhancing operational efficiency and stakeholder engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Manager Operations
FIS Global Business Solutions India Pvt. Ltd.
12.2009 - 05.2025
- Ensured compliance with regulatory mandates for exchange-related amendments.
- Monitored critical activities to guarantee timely delivery and customer satisfaction.
- Managed client escalations, implementing process improvements to minimize risk.
- Oversaw data management and integrity, facilitating stakeholder meetings and drafting documentation.
- Executed SQL database upgrades in response to regulatory changes for Backoffice Ubix application.
- Led Exchange Mandatory Change Management programs, ensuring seamless implementation of changes.
- Streamlined corporate actions process, reducing omissions, and enhancing operational efficiency.
- Delivered high-stakes projects involving system upgrades and operational migrations across critical processes.
Senior Associate (OTC Derivatives Documentation)
GlobeOp Financial Services
08.2006 - 12.2009
- Responsible for managing OTC product documentation, ensuring accuracy and regulatory compliance. Verified trades using Kondor software, maintained data integrity, and performed DTCC deal validation. Tested in-house applications and provided feedback for enhancements. Gathered and aligned project requirements with business objectives.
- Managed OTC product documentation, ensuring accuracy and regulatory compliance.
- Verified over 1000 transactions using Kondor software, maintaining data integrity.
- Ensured regulatory compliance through DTCC deal validation.
- Provided feedback and testing for over 15 enhancements in in-house applications.
- Gathered and analyzed requirements, aligning project needs with business objectives.
- Achievements:
- Verified over 1000 transactions using Kondor software, ensuring data integrity.
- Validated DTCC deals, ensuring regulatory compliance.
- Contributed to 15+ enhancements in in-house applications through testing and feedback.
Bank Assurance Officer
ICICI Prudential
10.2005 - 02.2006
- Generated leads for insurance products from bank walk-ins and company presentations. Motivated the sales team to increase insurance leads. Conducted market research to understand customer expectations.
- Generated leads from bank walk-ins and company presentations.
- Motivated sales team to increase insurance leads.
- Conducted market research to understand customer expectations and preferences.
- Achievements:
- Successfully generated leads from bank walk-ins and company presentations.
Education
MBA - Marketing, Finance
Devi Ahilya Vishwa Vidyalaya (DAVV)
Indore07-2005
B.Com. - Commerce
Rani Durgavati Vishwavidyalaya (RDVV)
Jabalpur07-2002
Skills
- Project management and business analysis
- Process automation and RPA
- Data management and SQL
- Regulatory compliance expertise
- Jira proficiency
- Derivatives trading platforms
Certification
- PMP (Project Management Professional) (PMI, USA - 2024-10)
- Generative AI Training.
- Team Kanban Practitioner (TKP) Training and Certification
- Business Analysis Professional Program (Institute of Business Analyst Training Pune)
Languages
English, Hindi
Projects
- Addition of fields in Referential to accommodate the new back-office application
- Exchange maturity/delivery dates automation process
- Referential data comparison with exchange price file
- GMI and Reubfix data integration process, automation of exchanges
Accomplishments
- Awarded Kudos Award for Excellence at work in SunGard (2011).
- Received Hats Off Award for Excellence at work in GlobeOp (2008).
- Confirmed 800 live positions on DTCC for SG Americas Topaz Fund.
- Received Hats off award winner for work on Fund Blue Mountain.
Timeline
Senior Manager Operations
FIS Global Business Solutions India Pvt. Ltd.
12.2009 - 05.2025
Senior Associate (OTC Derivatives Documentation)
GlobeOp Financial Services
08.2006 - 12.2009
Bank Assurance Officer
ICICI Prudential
10.2005 - 02.2006
MBA - Marketing, Finance
Devi Ahilya Vishwa Vidyalaya (DAVV)
B.Com. - Commerce
Rani Durgavati Vishwavidyalaya (RDVV)
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