Vincent Parge

Innovative Process Lead with experience in a supervisory position. Successful at staying observational and motivating in high-stress environments. Committed to worker safety and top-of-the-line quality assurance.

• Six Sigma White Belt certified
• Completed Kaizen Coach training

• Team handling and performance management
• Problem-solving and decision-making
• Process optimization and workflow improvement

• Advanced Excel proficiency, including data analysis and automation
• Experience with VBA for streamlining processes

• Client & Account Management:
  Gather requirements from Global Account Heads and align offshore teams with clients for efficient work planning.
  Manage daily and weekly calls with Account Managers to discuss requirements and address queries.
• Operations & Logistics:
  Maintain records of received goods, identify discrepancies, and process payments after quality checks.
  Investigate mismatches between invoices and received goods; coordinate with warehouses or submit freight requests.
• Financial Oversight:
  Analyze direct and indirect costs (e.g., customs) against allocated budgets.
  Highlight invoice mismatches with delivered goods to buyers after verification.
• Process & Compliance:
  Oversee task allocations and ensure adherence to SLAs for weekly assignments.
  Conduct proactive reviews of Standard Operating Procedures (SOPs) and implement updates.
  Perform internal audits (DPU & DPO) and lead brainstorming sessions for process improvements.
• Reporting & Analytics:
  Collect, analyze, and present data using pivot tables and LOOKUP functions.
  Prepare daily and weekly reports for different accounts; provide weekly and monthly sales reports to stakeholders.
• Stakeholder Engagement & Forecasting:
  Host weekly and bi-weekly calls for process updates and improvements.
  Conduct monthly MBRs and bi-weekly forecasting and shrinkage reports.