Vincenzo Papenbrock
New Haven
Summary
Dynamic Supervisor at Kroger's Grocery Store, with a proven track record in employee training and performance evaluation. Successfully directed a team of 15, enhancing productivity and resolving customer complaints effectively. Skilled in conflict resolution and communication, fostering a positive work environment while achieving high levels of customer satisfaction.
Overview
6
6
years of professional experience
Work History
Supervisor
Krogers Grocery Store
New Haven
12.2019 - Current
- Trained new employees on company policies and procedures.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Directed and supervised a team of 15 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
High School Diploma -
Wayne High School
Fort Wayne, IN06-2020
Skills
- Employee training
- Performance evaluation
- Team supervision
- Problem solving
- Communication skills
- Customer service
- Conflict resolution
- Productivity monitoring
References
References available upon request.
Timeline
Supervisor
Krogers Grocery Store
12.2019 - Current
High School Diploma -
Wayne High School
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