Adobe Acrobat Sign
Vincy Jacob
Associate Technical Consultant
Bengaluru,India
Summary
Personable Technical Consultant with 5 years of experience helping individuals and companies better utilize technology to achieve goals.
Dedicated to solution-oriented problem-solving. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of Java. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering excellent communication and good judgment.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
6
6
Languages
Work History
Associate Technical Consultant
Adobe
Bengaluru, India
12.2019 - Current
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Identified and fixed issues with customer deployments.
- Collaborated with client's technical teams and business users throughout entire software development life cycle.
- Presented business leaders with ROI estimations to drive project planning.
- Helped customers digitize their existing paper processes and use cases.
Systems Engineer
Tata Consultancy Services Ltd
Mumbai, India
03.2017 - 09.2019
- Worked on a Java-based tool Thunderhead for dynamic document generation system for a reputed Canadian client.
- Worked on projects that included making all bank documents accessible for differently-abled customers. It included following a standard that enabled reading software to read the documents precisely to visually-impaired customers.
- Provision of e-signature and barcode on documents as per bank standards was also part of these projects.
- Have also worked on post-development activities like testing and deployment on higher environments that required coordinating with multiple teams for the successful release of projects.
Education
Bachelor of Technology - Computer Science And Engineering
College of Engineering Chengannur
Chengannur 08.2012 - 06.2016
Skills
User training
undefinedAccomplishments
- Achieved customer satisfaction through effectively helping customers with Adobe Acrobat Sign related use cases.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Software
Adobe Document Cloud
Salesforce
Microsoft 365
AEM
Certification
Certified Adobe Sign Essentials, Adobe
Timeline
Certified Adobe Sign Essentials, Adobe
04-2022
Adobe Professional – Adobe Experience Manager Dev/Ops, Adobe
01-2020
Associate Technical Consultant
Adobe
12.2019 - Current
Systems Engineer
Tata Consultancy Services Ltd
03.2017 - 09.2019
Bachelor of Technology - Computer Science And Engineering
College of Engineering Chengannur
08.2012 - 06.2016
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