Vindhya Kaashyapa
Bangalore
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
Qwikcilver Private Ltd (Now Acquired by PineLabs)
01.2015 - 12.2018
- A multi-faceted professional with experience in Program/Program Management, Delivery Management, Support & Operations Management and Pre Sales
- Complete responsibility of the teams Technical/Functional deliverables, provide guidance and work with cross functional teams.
- Single Point of contact for customers/sponsors and stakeholders queries and concerns, ensure and escalate critical issues, risks and concerns as appropriate.
- Solid understanding of the product/solutions. Mapping requirements and provide best solutions involving evaluation and definition of scope and finalization of customer requirements. Proven dedication to deliver customer value and satisfaction.
- Moderate and take complete Ownership of the Project Kick off exercise. Participate in the requirement gathering sessions; provide solutions on the customization front.
- Conduct Daily/Weekly meetings with Internal Teams and Customers to review the project progress, risks, issues and concerns.
- Client: Multiple Accounts
Business Analyst
IBM India Private Ltd
07.2011 - 01.2015
- End to end ownership on baseline management activities which includes reporting, preparation of dashboards to senior management for trend analysis.
- Maintain, Control and Improve business operation processes for procurement and baselines management.
- Worked with auditors to provide information required on order management and baseline Management.
- Ensuring compliance and managing risks for Business operations activities.
- Responsible for triggering all the orders through IBM systems for PO release to vendors.
- Monitor and evaluate all order issues and resolve if any discrepancies
- Provide an interface with project management team, Buyer team and various other approval teams involved.
- Client: Leading Logistic Company
Business Analyst
IBM India Private Ltd
05.2010 - 07.2011
- Purchase Order processing via BOND Tool.
- Ensure no delay in processing the request. Adhere to process work flow.
- Follow up on PO Softcopy and confirmations on good delivery (SW & HW)
- Processing and tracking of EUC, RFpP and O&M billings.
- Support contract & bid management team in acquiring orders and proposals.
- Tracking of PO received by customer during sign off of SOW.
- Client: Leading Telecom Company
IT Recruiter
MicroIntellects Group LLC, Hyderabad
04.2009 - 04.2010
- Creating Job descriptions.
- Establishing requirements by studying organization plan and objective
- Work with hiring managers to understand the requirements.
- Hunt for new sources for active and passive candidate hiring.
- Use of social network sites to identify and sourcing the candidates.
- Client: Inbound companies
Software developer
MicroIntellects Group LLC, Hyderabad
10.2008 - 04.2009
- Analyze requirements whilst develop and maintain designs.
- Interact with clients along with team lead to understand errors and requirement.
- Ensure to script superior-quality codes.
- Developed and executed unit tests and reviewed test plans.
- Client: Inbound companies
Education
Bachelor of Engineering - Information Science
JNNCE
Shimoga07-2008
Skills
- Project Management
- Strategic Planning
- Order Management
- Business operations
- SCRUM Certified
- Reporting
- Relationship Management
- Compliance & Regulations
- Contract Analysis
- Exposure to working in Global teams
- Analytics
Expertise Areas
- PROCESS GOVERNANCE & QUALITY MANAGEMENT
- Process designing, defining process Roles and Responsibilities, Metrics and KPI’s
- Conducting process awareness workshop to stake holders
- Experience in managing Service Improvement Programs during transition of procurement role.
- OPERATIONS & TEAM MANAGEMENT
- Experience in problem and change management at operational level
- Active member of Root Cause (RCA) Review meetings
- KEY ACCOUNT MANAGEMENT
- Work with Account Service Delivery Managers, Project Managers and DPE to deliver effective process operations
- Handled service management activities for multiple customers
- Service review report walkthrough during customer service review meeting
Certification
- SCRUM CERTIFIED
Languages
English
Hindi
Kannada
Telugu
Timeline
Project Manager
Qwikcilver Private Ltd (Now Acquired by PineLabs)
01.2015 - 12.2018
Business Analyst
IBM India Private Ltd
07.2011 - 01.2015
Business Analyst
IBM India Private Ltd
05.2010 - 07.2011
IT Recruiter
MicroIntellects Group LLC, Hyderabad
04.2009 - 04.2010
Software developer
MicroIntellects Group LLC, Hyderabad
10.2008 - 04.2009
Bachelor of Engineering - Information Science
JNNCE
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