Vindhya Kumar
Gurgaon
Summary
Data Analyst with experience at EY Global Delivery Services, skilled in using data visualisation tools and machine learning to turn data into useful insights. I’ve worked on automating processes and improving data accuracy, with a focus on clear analysis and communication to support better decision-making and operations.
Overview
3
3
years of professional experience
Work History
Data Analyst
EY Global Delivery Services
Bangalore
08.2023 - 09.2024
- Designed and developed end-to-end data solutions to convert raw data into actionable business insights, improving decision-making process
- Built interactive dashboards using Power BI to monitor KPIs, track customer satisfaction, and measure operational performance.
- Conducted exploratory data analysis and statistical modeling on large-scale datasets to uncover trends, correlations, and actionable insights.
- Automated data collection pipelines and reporting processes to significantly reduce manual workload and improve data accuracy.
ML Intern
HighRadius Technologies
Bhubaneswar
01.2022 - 11.2022
- Developed a classification model to predict whether a customer is at risk of being blacklisted based on invoice-level data.
- Engineered features like payment delay frequency, outstanding amounts, return rates, and anomalies to improve model accuracy.
- Evaluated multiple models (Random Forest, XGBoost) and optimized using cross-validation and hyperparameter tuning.
- Delivered risk segmentation reports to finance teams, helping mitigate revenue loss and improving fraud detection.
Education
B-TECH - Information Technology
KIIT UNIVERSITY
Bhubaneswar, Odisha07-2023
12th Grade
D.A.V .P.S GURGAON SEC 49
Gurgaon, Haryana01.2019
10th Grade
D.A.V .P.S GURGAON SEC 49
Gurgaon, Haryana01.2018
Skills
- Power BI
- Alteryx
- Azure
- Data lake and data warehouse
- Machine learning
- Data science
- Python
- SQL
- Microsoft Fabric
- DSA
Projects
Sentiment Analysis and Chatbot for Burger King Reviews
- Developed a sentiment analysis system and chatbot for Burger King by scraping Google reviews and analyzing customer feedback.
- Data Collection: Automated review extraction from multiple Burger King branches using web scraping.
- Data Preprocessing: Cleaned and structured data to enhance sentiment analysis accuracy.
- Sentiment Analysis: Applied NLP techniques to categorize reviews into positive, negative, and neutral sentiments.
- Chatbot Development: Designed and deployed a chatbot providing real-time sentiment insights, improving Burger King’s customer feedback system
Timeline
Data Analyst
EY Global Delivery Services
08.2023 - 09.2024
ML Intern
HighRadius Technologies
01.2022 - 11.2022
B-TECH - Information Technology
KIIT UNIVERSITY
12th Grade
D.A.V .P.S GURGAON SEC 49
10th Grade
D.A.V .P.S GURGAON SEC 49
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