Vineed P. Menon
Electronic City, Bangalore
Summary
Experienced Learning and Organizational Development professional with a proven track record of leveraging managerial and instructional expertise to identify, develop, and execute distinctive training programs and advanced professional courses. Dedicated to driving organizational growth and development through strategic learning initiatives.
Overview
15
15
years of professional experience
Work History
Training Manager
SKECHERS INDIA
06.2022 - Current
- Defined and executed the learning strategy for South and East regions, aligning capability-building initiatives with evolving business needs to drive performance, engagement, and service excellence across retail and corporate teams.
- Partnered with cross-functional stakeholders—including Retail Operations, HRBPs, and senior leaders—to identify learning gaps and design interventions based on performance trends, on-ground insights, and strategic priorities.
- Developed and implemented a structured, role-based learning roadmap tailored to levels across the organization, focusing on behavioural competencies, leadership readiness, and customer-centricity.
- Facilitated a wide range of high-impact programs such as:
▪ First-Time Leadership
▪ The Art of Receiving and Giving Feedback
▪ Time Management and Personal Effectiveness
▪ Communication and Personal Branding
▪ Team Collaboration and Interpersonal Skills
▪ Customer Service Centricity - Championed blended learning approaches by integrating experiential methods, case-based learning, and peer-driven forums to enhance real-world applicability.
- Led onboarding and functional induction programs for new hires and partner staff, fostering early assimilation and performance alignment with organizational values.
- Drove the Product Champion initiative—building internal capability networks, facilitating monthly knowledge-sharing forums, and enhancing product proficiency at store level.
- Designed and rolled out seasonal learning campaigns with certification pathways, ensuring scalable skill development in line with business seasonality and service benchmarks.
- Implemented robust evaluation mechanisms using the Kirkpatrick Model (Level 1 & 2), enabling continuous improvement through learner feedback, behavioural insights, and outcome tracking.
- Managed the LMS for South and East zones—overseeing content management, access governance, and analytics to inform data-driven decisions and training prioritization.
- Established a training governance framework ensuring a minimum of 8 learning man-days per employee annually, monitored through centralized dashboards and reporting tools.
Brand Training Manager – PAN India (Van Heusen)
ADITYA BIRLA FASHION RETAIL LIMITED
02.2021 - 03.2022
- Developed a training framework leveraging Area Business Managers and Store Managers as trainers to advance company-wide skills development.
- Orchestrated region-specific training initiatives, ensuring 100% product training coverage by qualified Training Champions.
- Created regular content updates for product training, fostering category improvements across suits, denim, bags, and indie lines.
- Spearheaded seasonal launch trainings to deepen staff knowledge of new product lines and materials.
- Authored and refined content for product knowledge, processes, and soft skills to meet evolving business demands.
- Shot and edited professional training videos for staff learning, utilizing high-definition footage and Adobe Premiere Pro.
- Instrumental in establishing ABFRL's LMS platform, leading Van Heusen to top user engagement and course completion rates.
- Enhanced in-store Visual Merchandising capabilities through a dedicated VM Champion program.
- Conducted training sessions and communications through the MST platform, ensuring effective information dissemination.
- Designed innovative learning activities for front-end staff, drawing on theatre arts for engagement.
- Coordinated with regional training SPOCs to deliver a cohesive and effective training strategy.
AFS Branch Training Manager
ADITYA BIRLA FASHION RETAIL LIMITED
12.2018 - 02.2021
- Ensured strategic alignment of the training department with business goals.
- Identified learning needs by consulting with stakeholders and created tailored training programs as per the branch’s business requirements.
- Implemented best L&D practices to bring in continuous learning culture across region.
- Working on enhancing the in-store culture, setting up standards and bringing in professional retail culture across the channel.
- Imparted training on Presentation skills, Customer service centricity, Team building, self-assessment, Body language, Personality development, Goals setting, Communication skills, Leadership skills etc. for Operation Managers, Front line staff, support function employees and middle management.
- Coached the sales officers and MRMs in key markets to ensure customer service excellence on defined metrics.
- Executed retail training programs for the region though internal trainers and external trainers also through E learning.
- Conducted Train the Trainer (TTT) programs for AFS managers, MRMs and SMs.
- Managed training for new store opening team and ensured the team is well trained to run a new store as per ABFRL standards.
Asst. Manager - Learning & Development
FUTURE GROUP - CENTRAL
09.2016 - 11.2018
- Successfully launched 12 Central stores across India, training and developing professional fashion consultants and customer service associates to ensure teams meet Central HD standards for new store operations.
- Oversaw training and development for the corporate office and multiple Central stores, aligning staff competencies with organizational expectations.
- Managed regional trainers to deliver effective training sessions in accordance with their monthly calendars.
- Facilitated comprehensive training and development for all new store opening teams, certifying readiness to operate new stores to Central HD standards.
- Monitored and evaluated Organizational Development programs to ensure alignment with the strategic plan and organizational goals, focusing on customer satisfaction and employee skill enhancement.
- Implemented e-learning modules for floor staff, achieving completion across all PAN India stores on a monthly basis.
- Conceptualized and executed employee engagement activities at the corporate office to foster a positive work environment.
- Developed and organized training manuals, multimedia visual aids, and other educational materials to support the ongoing development of the store team.
Asst. Manager - Learning & Development
PVR CINEMAS
09.2013 - 09.2016
- Analyzed, developed, delivered, and monitored training programs within the organization.
- Assessed training needs for employees at various levels of operations and support departments, creating monthly and quarterly training calendars.
- Conducted New Site Inductions and established complete operational processes for new sites in the South Region.
- Delivered sessions on behavioral and service skills, processes, food, and operations for 20 PVR mainstream and Gold Class properties.
- Led new food launch trainings and their regional implementation, also facilitating mentoring skills sessions for Buddy trainers.
- Evaluated the company’s needs and planned training programs; accordingly, conducted performance evaluations and provided feedback.
Sr. Executive - Learning & Development
CAFE COFFEE DAY
03.2011 - 09.2013
- Managed cross-functional, process, and soft skills training initiatives across the organization.
- Oversaw induction, on-the-job training, certification processes, and staff knowledge enhancement across all domains.
- Collaborated with Regional Managers, City Managers, and Area Managers to meet and exceed regional training goals. Additionally, coordinated and led CCD Promise & Moments of Magic workshops in Bangalore.
- Contributed significantly to the content development for the Customer Service Workshop.
- Supervised trainees to optimize performance, providing timely and constructive feedback aimed at fostering improvements in their professional demeanor.
- Executed a comprehensive Gap Analysis project using the RATER model for five high-volume cafes in Bangalore, successfully identifying and addressing key areas for improvement.
Training and Development Executive
Ripples Learning Services
08.2010 - 03.2011
- Company Overview: a corporate training company
- Instrumental in driving revenue growth through strategic training initiatives and client engagement.
- Handled initial client consultations, guided the ideation stage, and oversaw the evaluation process to ensure alignment with client objectives.
- Monitored, evaluated, and documented training activities to assess the effectiveness of the entire training program.
- Performed key administrative duties for the Training & Development Department, including managing Level 1 feedback forms, creating customized learning plans, recording timesheets, arranging accommodations for outbound training programs, processing invoices, and documenting meeting minutes.
- A corporate training company
- Client List: Samsung, Titan, ITC Royal Gardenia, ITC The Windsor, Herman Miller, Miditech, Leela Palace& CIMS B School
Education
MBA - Human Resource Management
Rai Business School
01.2010
Bachelor of Hotel Management - undefined
Tuli BHMCT
01.2008
Skills
- Employee training strategies
- Evaluation and optimization of processes
- Sales performance enhancement
- New hire on-boarding
- Training solutions development
- Program management
- Training methods
- Course planning
- Training delivery
- Learning management systems
- Leadership training
Languages
English
Hindi
Malayalam
Tamil
Kannada
Personal Information
Date of Birth: 05/26/86
Timeline
Training Manager
SKECHERS INDIA
06.2022 - Current
Brand Training Manager – PAN India (Van Heusen)
ADITYA BIRLA FASHION RETAIL LIMITED
02.2021 - 03.2022
AFS Branch Training Manager
ADITYA BIRLA FASHION RETAIL LIMITED
12.2018 - 02.2021
Asst. Manager - Learning & Development
FUTURE GROUP - CENTRAL
09.2016 - 11.2018
Asst. Manager - Learning & Development
PVR CINEMAS
09.2013 - 09.2016
Sr. Executive - Learning & Development
CAFE COFFEE DAY
03.2011 - 09.2013
Training and Development Executive
Ripples Learning Services
08.2010 - 03.2011
Bachelor of Hotel Management - undefined
Tuli BHMCT
MBA - Human Resource Management
Rai Business School
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