Dynamic Engineering Lead and Scrum Master with 10+ years of software engineering and quality assurance expertise, adept at guiding cross-functional teams to deliver timely, high-quality software solutions. Proven ability to enhance QA processes and implement Agile methodologies, focusing on continuous improvement. As an accomplished Principal QA, possesses strong skills in feature validation, API testing, and automation using tools such as Postman, GraphQL, and Node.js. Extensive experience in CRM testing for PEGA and Salesforce, alongside a diverse skill set in localization, accessibility, and cross-browser testing.
Overview
11
11
years of professional experience
Work History
Principal QA Engineer
Skillsoft Corporation India Pvt Ltd
Hyderabad
06.2020 - Current
Lead a team of eight software engineers and QA professionals in the design, development, and testing of an eLearning platform called PERCIPIO.
Collaborated with product managers, business stakeholders, to define product requirements, prioritize features, and ensure alignment with business goals.
Mentored and coached the team, providing guidance on both technical and professional development.
Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
Developed detailed project plans and estimates based on identified risks and options.
Led daily stand-ups, sprint planning, and retrospectives, ensuring effective collaboration between the engineering and QA teams.
Documented, triaged, and managed customer defects, and worked with the team to facilitate timely resolutions.
Spearheaded the automated testing efforts (Selenium, WDIO, JUnit) that increased test coverage by 80% and reduced manual testing efforts.
Enhanced software quality through code reviews, test-driven development (TDD), and adherence to coding standards.
Driving features end-to-end to ensure product quality throughout the SDLC.
Worked closely with the team to identify and resolve bugs, improve test coverage, and optimize testing processes.
Collaborated with developers to troubleshoot problems and resolve them in a timely manner.
Oversee the development and execution of test plans, test cases, test scripts, and exit reports.
Software Engineer 2
NCR Corp
08.2019 - 06.2020
Analyzing the specifications provided by the PO, and involving myself in the Sprint planning and grooming sessions.
Understanding the logical flow of the application from business knowledge.
Estimate the effort needed for test case design and execution.
Performing the configuration activities for the ATM machine.
Raising the bugs parallelly, based on the test executions.
Knowledge Sharing and Training.
Solutions Engineer
PEGA Systems Worldwide India Ltd
Hyderabad
08.2018 - 08.2019
Project Overview: Pega Sales Automation™ for Healthcare singularly provides the capabilities needed today to gain and retain healthcare members.
End-to-end sales automation for group and individual health coverage streamlines and shortens sales cycles, making every agent a top performer.
Intelligent sales guidance for government-sponsored and commercial health insurance personalizes new business and renewal journeys, driving user satisfaction, and boosting win rates.
Sr. Test Engineer
Tech Mahindra
Hyderabad
07.2014 - 08.2018
Project Overview: GE Healthcare and Global Service, where it uses the Salesforce platform to meet the requirements of the client.
GE required providing an automated process for all the business offerings.
GE Healthcare and Global Services also implement Service Max, which is a managed package that helps to provide field services; it implements both standard and custom aspects of Salesforce.
GE required providing an automated process for all the business offerings.
Education
Bachelors Degree - Electrical and Electronics Engineering
KIET
Kakinada
Skills
WebDriverIO
GraphQL API Validation
API automation using the Axios framework
Requirement analysis
Agile metrics tracking
Project management
Adaptive leadership
Retrospective analysis
Team facilitation
Risk identification
Customer requirements analysis
Backlog management
Sprint planning
Agile best practices
Automation Anywhere
HP Quality Center 100 / ALM 120
PEGA Agile Studio
Qmetry
Jira
Jenkins
Maven
TestNG
Cucumber
GIT
Nodejs
TestNG
Accomplishments
Above and Beyond Award: Recognized for exceptional work excellence and consistent performance, surpassing expectations in delivering high-quality results.
SPOT Award: Honored 6 times for extraordinary efforts and outstanding contributions, demonstrating dedication and commitment to achieving project goals.
Star of the Quarter: Awarded twice in Q3 of 2015 and 2016 by the Client for exemplary performance and significant impact on project success.
ACE (Associate Consistent Excellence) Award: Received for maintaining consistent performance and achieving top ratings for two consecutive years, reflecting reliability and excellence.
Pat on Back (POB): Commended by TechMahindra as a token of appreciation for significant contributions and exceptional teamwork.
Timeline
Principal QA Engineer
Skillsoft Corporation India Pvt Ltd
06.2020 - Current
Software Engineer 2
NCR Corp
08.2019 - 06.2020
Solutions Engineer
PEGA Systems Worldwide India Ltd
08.2018 - 08.2019
Sr. Test Engineer
Tech Mahindra
07.2014 - 08.2018
Bachelors Degree - Electrical and Electronics Engineering