Vineesh kumar V
Summary
Customer-focused Hospitality Professional experienced in luxury hotel environments. Delivered exceptional guest experiences and managed dining operations through strong communication skills and attention to detail. Committed to exceeding guest expectations and enhancing business success through outstanding service delivery.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Private Dining waiter and order taker
Erth hotel
Abu Dhabi, UAE
11.2022 - 04.2026
- Seated guests promptly and coordinated timely service to reduce table wait times while clearing trays and trolleys from guest rooms.
- Conducted daily briefings with team to discuss special menu items, allergies, and customer preferences.
- Maintained extensive knowledge of food, drinks and coordinated with kitchen to deliver special requests.
- Trained junior waiting staff in delivering confident customer care and completed daily opening and closing checklists to uphold service standards.
- Monitored restaurant health and safety rules to ensure strict adherence for ongoing regulatory compliance.
- Exhibited friendly, courteous service as a role model for the team, fostering a welcoming atmosphere.
Restaurant Waiter, Steak house
Southern sun Hotel
Abu dhabi, UAE
09.2020 - 12.2022
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Suggest the menu including specific cuts of meats, cooking method and temperature and selection of wine
Restaurant Waiter, Levendome
Emirates palace, Mandarin oriental
Abu dhabi, UAE
04.2018 - 08.2020
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Laid tables with clean cutlery, crockery and glassware throughout sittings.
- Collaborated with kitchen staff to cater for guests with food allergies, intolerances, or gluten-free requests.
Bar Waiter, Marjan Bar
Hilton AL hamra residence
Ras Al khaima, UAE
08.2015 - 04.2018
- Greeting guest, serving order of wine,spirits and cocktail, helped bar staff prepare garnishes and restock inventory; upsell premium items and maintain cleanliness.
- Conducted beverage tastings and mixology demonstrations to engage customers and promote specialty drinks.
Cafe Barista, le cafe
Swiss bel hotel plaza,
Kuwait, UAE
05.2013 - 05.2015
- Prepared a variety of coffee beverages, including espressos and cappuccinos, adhering to specific recipes and customer requests.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
Banquet Waiter,
Quilon Beach Hotel
Kollam, India
03.2011 - 07.2013
- Coordinated planning and execution of special events, delivering exceptional service to large groups.
- Assisted VIP guests with orders and requests, ensuring high standards of service and venue integrity.
- Conducted inventory checks and restocked service items, maintaining availability and readiness for peak dining periods.
Education
BSc Tourism & Hotel Management -
Madurai kamraj University
India 01.2009 - 11.2013
Skills
- Time management
- Decision making
- Order accuracy
- Team Leadership
- Effective communication
- Service excellence
- Problem solving
- Hospitality etiquette
Languages
English
Proficient
C2
Hindi
Proficient
C2
Arabic
Beginner
A1
Additional information
- Visit Visa
Hobbies and interests
- Chess
- Cricket
- Reading historical biography
Certification
- WSET level 2 wine, FWS
- WSET level 2 spirit
- WSET LEVEL 2 Sake
Declaration
- I hereby declare the the information provided is true to the best of my knowledge.
Timeline
Private Dining waiter and order taker
Erth hotel
11.2022 - 04.2026
Restaurant Waiter, Steak house
Southern sun Hotel
09.2020 - 12.2022
Restaurant Waiter, Levendome
Emirates palace, Mandarin oriental
04.2018 - 08.2020
Bar Waiter, Marjan Bar
Hilton AL hamra residence
08.2015 - 04.2018
Cafe Barista, le cafe
Swiss bel hotel plaza,
05.2013 - 05.2015
Banquet Waiter,
Quilon Beach Hotel
03.2011 - 07.2013
BSc Tourism & Hotel Management -
Madurai kamraj University
01.2009 - 11.2013