Vineet Agrawal
Seasoned Banker with Proven Leadership Skills
Noida
Summary
Dynamic Leader with pioneering experience and year on year success in achieving business growth objectives in mid-sized as well as large established organization. Excellence in supporting operations inclusive of conceptualizing and implementing short /long term plans; managing teams with focus on excelling business targets. Diverse business and functional expertise, with a tenacious commitment to drive sales, profit and market share growth.
Overview
25
25
years of professional experience
Work History
Zonal Channel Head-Acquisition
Yes Bank Limited
03.2023 - Current
- Consistently ranked among top performer aligned to all banking KRAs and performance metrics.
- Proven ability to learn quickly and adapt to new situations.
- Leading the entire acquisition vertical for Zone, responsible for delivering NTB customer acquisition across branches and alternate channels.
- Worked well in a team setting, providing support and guidance.
- Managing a large multi-tier team across Sales Officers, Channel Partners, and Team Leaders.
- Driving monthly and quarterly acquisition targets with sharp focus on CASA, Digital Sourcing, and Channel Efficiency.
- Managed time efficiently in order to complete all tasks within deadlines.
- Implementing zonal-level governance, productivity hygiene, and CRM effectiveness.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Designing and executing all Initiatives rolled out by Zonal and Head Office with branches for accelerated account opening and cross sale with all role activation.
- Ensuring 360-degree customer onboarding experience with timely fulfillment.
VP & Area Manager
Kotak Mahindra Bank Ltd
04.2017 - 02.2023
- Managed 12 Retail Branch banking of Noida with 3700 Crore GL size.
- Leading a team of 160 BM / RO / BRM and service team.
- Excellent track record of driving large teams and motivates them to generate higher productivity.
- Enterprising Leader with ability to deal with people across level and from diverse backgrounds.
- Widespread knowledge in all branches related to function and operations, including implementing process, problem solving and enhancing business with innovative business ideas and campaign.
- Expertise in designing and implementing systems to achieve financial discipline and improve the overall efficiency of the organization with strong analytical skills.
- I have been working in Retail Branch Banking which is a strong distribution of all products of banking industry with large customer base.
- Expertise in running successful branch/cluster operations & implementing policies for all-round development of bank; initiated measures for business growth, cross selling, cost savings & process improvement in banking operations.
- Skilled in highlighting the USP of company’s products & achieving higher sales against competition; enhanced revenue by sales & cross-sales of a range of banking, MFs, insurance, 3rd party, assets, loan & investment products to HNIs, SMEs & other clients.
- Excels in leading all aspects of profit centre operations including marketing, revenue generation, brand & product promotions, budgeting, MIS reports & SOPs; worked in close coordination with channel partners/DSAs for expanding market share.
- Proficient in ensuring statutory compliances, quality, fraud prevention & risk control in line with banking policies (KYC & AML) and RBI guidelines; resourceful in facilitating regular audits & performance reviews and initiating corrective actions.
- Customer–centric professional with skills in implementing effective solutions to the customer needs for improving customer contentment, repeat & referral business; ensured prompt & quality services to clients and resolution of queries within TAT.
- Effective leader with proven talent in motivating & guiding teams for accomplishment of organisational goals; exceptionally well organized with excellent communication, problem-solving & relationship management skills.
RCVM
Kotak Mahindra Bank Ltd
04.2013 - 03.2017
- Driving Business through Analytics Approach with Data Mining under Various Categories.
- Was responsible for driving all type of Business and Regulatory Procedure and its outcome.
- Directly Handling Team of 27 “Account Activation Officer “and “CVM ROs” for achieving sales target.
- Indirectly Handling Team of 250 “Branch Managers / Relationship Managers / Operation Managers” for having banking practice fulfilled in respect of business and operations.
- Supporting all Branch Managers / Relationship Managers to generate more business through Portfolio Management Planning Tool.
- Successfully drive different campaign for business to make the bank book strong - SIP / MF / CASA Value / Trinity Account for Securities / Assets.
- Supervision of “AAOs & RMs” for making campaign success and with activation hook and grouping.
- Supervision of “Service Managers” for their productivity and calling the customer for KYC.
- Running Successful Health Score Card for Region, this helps to improve Region Book respect to CASA and TPP.
- Responsible for Digitalization for the bank by increasing Mobile Banking / Net Banking uses by customers.
- Training and motivating all Regional Staff including Branch Mangers by guiding their SOP & KRA.
DBM and BM
Kotak Mahindra Bank Ltd
04.2011 - 03.2013
- Responsible for the administration and effective daily operation of a full service bank branch, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.
- Managing team of 45 officers who manage sales and operations for the branch.
- Develop new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance, and staff motivation; achieves individual and branch sales goals through new business sales, referrals, and retention of account relationships.
- Provides leadership, training and supervision, delegates day to day sales and operations to the Operations Officer or other branch personnel.
- Managing Profit & Loss of the branch.
Service Manager
Kotak Mahindra Bank Ltd
08.2010 - 03.2011
- Responsible for the overall operation of a full-service bank branch, including operations, lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.
- Managing team of 32 officers who manage sales and operations for the branch.
- Currency Chest & Direct Banking Operation for entire Delhi.
- Out of 32 Officers, there were 7 Relationship Officers directly report for TPP and CASA business.
- Managing Profit & Loss of the branch.
- Liaison with business related organizations such as Banks, RBI, ECGC Etc. and preparing budget cum systemizing departmental work.
Branch Operation Manager - Noida
ICICI Bank Ltd
10.2005 - 05.2007
- Manage, accountable and profitability of the Complete Operation of a Branch, and pact more than 750 customer each day.
- Act as a Branch Manager for more than 6 months in the same branch.
- Apart from operations, ensure achievement of overall Branch Targets by generating business and cross sales.
- Ensure all components of the branch sales model function as per design.
- Achieved all given target for the Branch.
- Responsible for driving the retail broking business across various channels.
- All kinds of reporting such as large amount Transactions, TOD monitoring, Suspense account monitoring, Forex, Gold and Cash are to be handled.
- All teller operations including cash and Gold transactions were to be managed.
- Lobby Management & supervised a team of more than 30 member of staff.
- Update with all kinds of circulars issued by the Bank and RBI.
- Ensure compliance with Banking rules, Regulations & Procedures.
Chief Manager at Head office - Noida
Citizen Co-op Bank Ltd.
06.2000 - 09.2005
- Head of IT Department, Coordinating with IT team and bank Staff for better understanding and resolution.
- There were nine branches of the Bank, which were managed by me.
- I was Accountable for smooth functioning of Bank.
- Periodic review of progress vs. objectives.
- High on leadership and communication of the Bank.
- Own all branch banking objectives and overall branches supervision.
- Ensure clarity of Business objectives among staff.
- Relation between Staff and Management.
- Training & program for new staff as well as for old staff.
- Responsible for setting up new branches, recruitment, building team etc.
- Public Relation with Authorities and Govt. Department also my profile part.
- DBA (Jun 2000- Dec 2003) for entire bank and systematizing the banking IT security system with Data backup on daily basis.
- Branch Manager (Jun 2000- Dec 2003) & Ensure achievement of overall Branch Targets by generating business and cross sales.
- Looking after all the administration work related to branch, take critical decisions for benefit of organization.
Education
MCA - Master in Computer Application
IGNOU
Post Graduate Diploma - Advertising & Public Relation
UP Technical Board
Post Graduate Diploma - Computer Applications
APTECH
B.Sc. - undefined
Hindu College
Skills
- Strategic Decision Making & Execution
- Business Vision & Alignment
- Sales Governance & Growth
- CASA, TPP, and Wealth Product
- Team Leadership & Productivity Optimization
- Comprehensive Bank Branch Oversight
- Regulatory Adherence & Audit Control of Branch Banking
- Treating Every Role with Profit Centre Responsibility
Personal Information
- Date of Birth: 08/24/76
- Marital Status: Married
Timeline
Zonal Channel Head-Acquisition
Yes Bank Limited
03.2023 - Current
VP & Area Manager
Kotak Mahindra Bank Ltd
04.2017 - 02.2023
RCVM
Kotak Mahindra Bank Ltd
04.2013 - 03.2017
DBM and BM
Kotak Mahindra Bank Ltd
04.2011 - 03.2013
Service Manager
Kotak Mahindra Bank Ltd
08.2010 - 03.2011
Branch Operation Manager - Noida
ICICI Bank Ltd
10.2005 - 05.2007
Chief Manager at Head office - Noida
Citizen Co-op Bank Ltd.
06.2000 - 09.2005
Post Graduate Diploma - Advertising & Public Relation
UP Technical Board
Post Graduate Diploma - Computer Applications
APTECH
B.Sc. - undefined
Hindu College
MCA - Master in Computer Application
IGNOU
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