Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vineet Kumar

Noida,UP

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Customer Success Representative

Primebook
New Delhi, India
06.2023 - Current
  • Served as an escalation point for complex or high-priority customer issues, providing swift resolutions that exceeded expectations.
  • Collaborated with cross-functional teams to ensure seamless customer experiences across all touchpoints.

Financial Advisor

Policy Bazaar
Gurgaon, India
03.2021 - 04.2022
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.

Lead Generator

Cyber Voice Solution
New Delhi, India
02.2017 - 04.2020
  • Generated high-quality leads by researching and identifying potential clients through various online platforms.

Education

Bachelor of Arts -

Delhi University
New Delhi, India
04.2020

High School Diploma -

Kendriya Vidyalaya Masjid Moth
New Delhi
03.2014

Skills

  • Feedback collection
  • CRM Software
  • Customer Service
  • Problem-solving abilities
  • Active Listening

Languages

Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Customer Success Representative

Primebook
06.2023 - Current

Financial Advisor

Policy Bazaar
03.2021 - 04.2022

Lead Generator

Cyber Voice Solution
02.2017 - 04.2020

Bachelor of Arts -

Delhi University

High School Diploma -

Kendriya Vidyalaya Masjid Moth
Vineet Kumar