Passionate and results-driven B2B Global Marketing and Sales Operations leader with 15 years of experience, building and leading the hub of the marketing & Sales technology and automation teams where systems, technology, people, processes, metrics, and goals are brought into alignment. Experienced in full-funnel analytics to provide Revenue teams with insights for better decision-making.
This has helped support appropriate Go To Market strategies through targeted campaigns, compelling messaging, and nurturing of leads. Built/ managed robust processes and teams that have worked cross-functionally and globally to drive the success of these marketing endeavors.
Lead Marketing Operations, WordpressVIP
As the Lead of Marketing Operations at WordpressVIP, I manage a dynamic team of 10 professionals, orchestrating high-impact marketing, sales, and revenue operations. My role is pivotal in driving the strategic vision and operational execution of complex regional campaigns, with a sharp focus on maximizing ROI and achieving business objectives.
Core Responsibilities:
Strategic Leadership and Stakeholder Engagement: I excel in forging strong partnerships with key stakeholders, enhancing collaboration and ensuring strategic alignment with business goals. My approach involves a deep understanding of stakeholder needs, facilitating joint planning and decision-making processes that drive operational excellence and market growth.
Advanced Project Management: My expertise in project management allows me to lead end-to-end campaign execution with precision. I efficiently manage multiple project timelines, resources, and deliverables, ensuring high-quality outcomes within stringent SLAs. This includes direct oversight of both in-house execution teams and external agencies, from campaign design through to launch.
Operational Optimization: I strategically manage production resources to optimize allocation and enhance efficiency across projects. My role involves supervising regional production workflows, effectively managing task queues, scoping projects with regional stakeholders, and swiftly resolving operational challenges.
Specific Functional Responsibilities:
Process Innovation and Team Enablement: I oversee significant process enhancements and system integrations that streamline operations and improve team performance. This includes implementing new tools and practices, conducting comprehensive training sessions, and ensuring the seamless adoption of new methodologies across the organization.
Campaign Automation and ROI Enhancement: I collaborate closely with marketing teams to pinpoint and leverage automation technologies that boost campaign efficiency and effectiveness. My focus is on deploying solutions that optimize marketing spend and enhance engagement through data-driven strategies.
Regional and Global Strategy Implementation: My role entails tailoring marketing strategies to accommodate regional preferences and global market trends, ensuring that campaigns are both globally coherent and locally resonant.
Technical and Analytical Proficiency:
System Integration and Management: I am proficient in utilizing top-tier marketing automation platforms such as Marketo and CRM systems like Salesforce.com. My expertise extends to integrating these systems to foster more streamlined, data-centric campaign workflows.
Data-Driven Decision Making: I leverage robust analytical tools to track and optimize the performance of various marketing channels, ensuring that our strategies are aligned with the latest market dynamics and consumer behaviors.
Communication and Interpersonal Skills:
Clear and Influential Communication: I am skilled in articulating complex marketing strategies in a clear and persuasive manner, making sophisticated concepts accessible to diverse audiences and ensuring stakeholder buy-in.
Collaborative Team Leadership: My leadership style promotes an environment of creativity and accountability, encouraging team members to innovate while aligning their efforts with broader business objectives. I also manage external relationships with creative agencies and vendors to ensure cohesive branding and marketing efforts.
Project Leadership and Financial Oversight:
Complex Project Oversight: I have a track record of successfully managing large-scale, multi-faceted marketing projects, overseeing all aspects from strategic planning to budget control, ensuring efficiency and effectiveness in execution.
Internal InfoStride - Director of Marketing
Managed budget allocation and resource utilization to maximize marketing ROI
Improved website visibility through development and implementation of SEO strategies
Captured new customers by optimizing business strategies and launching products to diversify offerings
Build initiatives for establishing brand and corporate identity.
Develop marketing plans, such as promotional events and product launches.
Create and maintain sales and marketing budgets.
Research market, understand customer requirements and analyze trends.
Establish partnerships to increase sales and collaborate with media platforms.
Assign sales territories and targets to sales team.
Prepare reports and presentations to update management with sales progress.
Analyze and respond to competitors' strategies and changes in industry.
Maximize value from referral networks and business connections.
Evaluate performance of sales and marketing personnel.
Executed comprehensive marketing plans that consistently achieved targets for increased revenue
Developing Marketing Operations function as Centre of Excellence & Leveraging the Mar Tech Stack to the best to drive value