Vineet Pandey
Associate Director - Revenue Operations
Bengaluru
Summary
Results-oriented professional with expertise in Mechanical Engineering, Business Development, PLM, Operations Management, Content Creation, and Social Impact initiatives. Proven track record of driving revenue growth, optimizing business processes, and leading high-performing teams in fast-paced startup environments. Skilled in managing multi-crore operations, establishing strong NBFC relationships, and implementing strategic financial aid programs to enhance student retention. Extensive experience collaborating with NGOs, marginalized communities, and contributing to public policy initiatives. Strong leadership, strategic planning, and problem-solving skills with a deep commitment to delivering value in both business and social impact domains.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Associate Director, Revenue Operations
Masai School
Bangalore
10.2023 - Current
- Lead the revenue operations function, overseeing ₹6-8 crore monthly revenue across prepaid and postpaid business verticals
- Managed NBFC relations, including onboarding, loan creation, subvention rates, and tracking student payments
- Designed and implemented the Course Fee Rebate Scheme (CFRS), enhancing revenue realization through strategic discounting for students below ISA thresholds
- Directed recovery processes for dropout students and those removed for ISA breaches, ensuring legal and financial compliance
- Coordinated external tie-ups with vendors and partners, including multiple NBFCs Recovery agencies, Legal advisory firm and Data handling portals
- Prepared data and reports for internal and external stakeholders, including investors and auditors
Senior Operations Manager
Masai School
Bangalore
04.2022 - 10.2023
- Oversaw student onboarding, NBFC documentation, and ISA completion during the critical trial period
- Curated revision batch processes to enhance placement readiness and optimized student engagement
- Coordinated with NBFCs to ensure timely loan disbursals and resolved student loan-related queries
- Managed financial aid programs such as the Glide Program to improve student retention and satisfaction
Operations Manager
Masai School
01.2021 - 04.2022
- Managed the transition of students across six levels, ensuring smooth unit transitions and readiness for placement
- Developed and executed recovery programs for dropout students, ensuring adherence to ISA terms
- Oversaw student payments post-placement and managed foreclosures for non-liable cases
Program Evaluator
BYJU'S
04.2020 - 01.2021
- Created content for UPSC aspirants and evaluated 10-15 UPSC mains questions daily, covering GS1, GS2, GS3, GS4, and Essay
Operations Lead
Booksom
03.2019 - 01.2021
- Managed operations for a digital platform offering books, improving business processes and content strategies
Production Manager
The Sandbox Collective
03.2018 - 03.2019
- Curated and managed three international festivals: Kamshet Arts Festival, Serendipity Goa, and Gender Bender Bangalore
Consultant
Idiog Impact
10.2016 - 03.2018
- Headed the Think Tank division and created the Project Life Diaries YouTube channel documenting individual transformation stories
- Organized cultural events in Varanasi and Prayagraj, including the Chatth Festival, collaborating with Oxford University Press and Newslaundry
Book Author
Leadstart (One Point Six Technologies Pvt. Ltd)
09.2016 - 10.2017
- Authored the novel The End Ketu’s Era, published by Leadstart Publication, Mumbai
Associate
Tata Technologies
08.2013 - 10.2016
- Provided Product Lifecycle Management (PLM) support for CATIA V5, Teamcenter, and customer-specific tools
- Led presentations for new and existing clients, improving business understanding with data-driven visuals
- Participated in Design Thinking workshops to streamline processes and reduce manual labor
Graduate Engineer Trainee
Tata Technologies
01.2013 - 07.2013
- Assisted in PLM application maintenance and supported customer requirements for Teamcenter and VPM
Assistant Business Development Manager
Canon India
06.2012 - 11.2012
- Assisted in business development activities for Canon’s B2B and B2C verticals
Education
Bachelor of Technology (B.Tech.) - Mechanical Engineering
Vellore Institute of Technology
01.2008 - 01.2012
Skills
Revenue Operations
Financial Management
Operations Management
Process Optimization
Strategic Planning
Business Development
Team collaboration and leadership
Decision-making
Crisis management
Engineering
Honors & Awards
- ARL Literary Awards 2018 – Debut Author Award for The End Ketu's Era
- Author Interviews: Featured in QwertyThoughts and Chevus Read Blog
- Poetry Publications: The Stray Branch, ZiggyZag Arms Poetry Journal (June 2016)
Additional Information
- Volunteer Work: Involved with NGO Video Volunteers and Think Tank IDIOG.
- Media Involvement: Assistant Director for ROOP, a TV show on Colors Channel.
- Content Channels: Creator of Life Diaries YouTube channel documenting life transformation stories.
- Bike Expeditions: Active member of indie bike groups, Inddie Thumpers and Pune Riders.
- UPSC Preparation: In-depth knowledge of socio-political, economic, and cultural topics.
Timeline
Associate Director, Revenue Operations
Masai School
10.2023 - Current
Senior Operations Manager
Masai School
04.2022 - 10.2023
Operations Manager
Masai School
01.2021 - 04.2022
Program Evaluator
BYJU'S
04.2020 - 01.2021
Operations Lead
Booksom
03.2019 - 01.2021
Production Manager
The Sandbox Collective
03.2018 - 03.2019
Consultant
Idiog Impact
10.2016 - 03.2018
Book Author
Leadstart (One Point Six Technologies Pvt. Ltd)
09.2016 - 10.2017
Associate
Tata Technologies
08.2013 - 10.2016
Graduate Engineer Trainee
Tata Technologies
01.2013 - 07.2013
Assistant Business Development Manager
Canon India
06.2012 - 11.2012
Bachelor of Technology (B.Tech.) - Mechanical Engineering
Vellore Institute of Technology
01.2008 - 01.2012
Similar Profiles
Deepanshu MehraDeepanshu Mehra
Full Stack Developer at Masai SchoolFull Stack Developer at Masai School
Katana Sri AjayKatana Sri Ajay
IA, Curriculum Team - DA at Masai SchoolIA, Curriculum Team - DA at Masai School
Naman ShindeNaman Shinde
Data Analyst at Masai SchoolData Analyst at Masai School