Accomplished finance graduate with a strong background in banking and insurance. Proficient in corporate action, securities services, capital market, trade finance and insurance operations, ensuring strategic financial excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager - Corporate Action
SBI-SG Global Securities Services Pvt Ltd
Mumbai
03.2024 - Current
Currently leading the entire operations of Involuntary Corporate Actions and managing the corporate action. Voluntary corporate action events (e.g., IPO, FPO, Buyback, take over, Rights issue, conversion) and non-voluntary corporate events like Dividend, interest, Bonus, Rights, Merger, De-Merger, Stock Split & redemptions.
Established and maintained strong relationships with banks, companies, exchanges, and data providers for seamless operations.
Managing escalation from clients to resolve their concerns and addressing queries (customer advocacy) from other departments for ensuring a high-quality customer experience while adhering to the SLAs and SOPs
Ensured timely and effective resolution of customer queries, adhering to service quality standards and minimizing transaction TAT.
Generated and disseminated timely MIS reports to support managerial decision-making.
Assistant Manager
Citi Bank
Mumbai
06.2019 - 07.2023
Managed corporate action processes such as Dividend, Interest, Bonus, Rights, Merger, De-Merger, Stock Split, and redemption efficiently.
Handled fixed income products, including government securities, bonds, commercial papers, and certificate of deposit.
Strong understanding of the trade lifecycle for fixed income products, including trade confirmation,
trade matching, and settlement processes as per the T+1 cycle.
Crediting the client with funds/stock and informing them through Swift. Collaborating with CPAs for the tax certificate and paying taxes as per the computation.
Communicating with investor and issuer for put/call options in debt securities.
Senior Executive
Citi Corp Services India Pvt Ltd
Mumbai
05.2015 - 06.2019
Managed day-to-day operations in Cash/Trade Operations, overseeing Clearing activities
Managed trade finance products, including handling letter of credit and bank guarantees
Extensive experience in handling documentary credit, trade services, and knowledge of trade finance operations, emphasizing UCP 600 and ISBP
Processed/exported documentary credits, supported swift transactions (MT103, MT202), and ensured error-free payments in compliance with regulatory guidelines
Proven track record in customer communication, large/small financial transactions, and addressing internal/external audit observations.
Senior Associate
HDFC Life
Navi Mumbai
11.2014 - 04.2015
Responsible for updating and submitting daily cash reports to management
Assisted in creating and executing bank deposits at the end of each business day
Worked closely with customers in completing large and small financial transactions
Addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Trade Operations Analyst
Deutsche Bank Group
Mumbai
02.2013 - 02.2014
Responsible in handling and processing of all incoming Export Documentary Credits (DC) and amendments
Advise customers of discrepancies on documents as well as assisting them in analyzing and interpreting the terms defined in the Letter of Credit, providing guidance on appropriate documents to be presented
Ensure that special instructions (i.e
Interest rates, penalties, charges, transit period or other export related standing instructions) applicable to customers are properly executed, closely coordinating with relationship managers in cases of exceptional approvals such a case in exceeding bank / facilities line
Sends to issuing bank at exporter's request any DC related inquiries via swift (i.e.MT799, MT999).
Education
Master of Business Administration (MBA in Finance) -
01.2023
First class commerce graduate -
R.K.TALREJA College
01.2012
Higher secondary -
R.K.TALREJA College
01.2009
High school -
MUMBAI board
01.2007
Skills
Cross-Functional Teamwork
Project Management
Money transfers
Portfolio Management
Team Collaboration
MS Office skills
Certification
NISM series VI - Depository operations certified
NISM series VII - Securities operations and risk management certified
Personal Information
Date of Birth: 12/01/92
Languages
English
Hindi
Marathi
Accomplishments
Successfully devised and implemented innovative procedures/systems, enhancing operational efficiency and contributing to overall process optimization.
Nominated as project manager on numerous occasions and received awards.
Completion of major projects within budget and ahead of scheduled, Oct 2022.
Pioneered cost-effective initiatives, introducing innovative ideas that resulted in significant time and cost savings for the company.
Timeline
Manager - Corporate Action
SBI-SG Global Securities Services Pvt Ltd
03.2024 - Current
Assistant Manager
Citi Bank
06.2019 - 07.2023
Senior Executive
Citi Corp Services India Pvt Ltd
05.2015 - 06.2019
Senior Associate
HDFC Life
11.2014 - 04.2015
Trade Operations Analyst
Deutsche Bank Group
02.2013 - 02.2014
Master of Business Administration (MBA in Finance) -
First class commerce graduate -
R.K.TALREJA College
Higher secondary -
R.K.TALREJA College
High school -
MUMBAI board
NISM series VI - Depository operations certified
NISM series VII - Securities operations and risk management certified
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