Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Personal Information
Affiliations
Timeline
Generic
VINEETH A

VINEETH A

Trivandrum

Summary

Dynamic sales and operations professional with a proven track record at Bharti Airtel, excelling in client relationship management and strategic planning. Adept at negotiating contracts and enhancing service delivery, I thrive on driving customer satisfaction and achieving sales growth through innovative solutions and effective team leadership.

Overview

12
12
years of professional experience

Work History

Assistant Manager - Sales and Service

BHARTI AIRTEL LIMITED
Thiruvananthapuram
09.2023 - 03.2025
  • Established and nurtured long-term relationships with corporate clients to enhance satisfaction.
  • Served as primary liaison between Airtel and clients, promptly addressing needs and issues.
  • Managed portfolio of corporate accounts, tailoring telecom solutions to meet specific requirements.
  • Identified upselling opportunities for data plans and connectivity solutions to existing clients.
  • Negotiated service contracts ensuring mutually beneficial terms aligned with Airtel's capabilities.
  • Oversaw billing processes, ensuring accuracy and timeliness in invoicing services.
  • Ensured timely delivery of services as per agreed-upon terms and specifications.
  • Addressed billing disputes effectively to maintain client trust and satisfaction.

Sales/Marketing Manager

TYXSTEAMZ PRIVATE LIMITED
Thiruvananthapuram
02.2019 - 07.2023

Company Overview: TYXSTEAMZ PRIVATE LIMITED, who deals with sales and installation of Security systems, Fire Protection System, Plumbing Solutions, Website designing, Mobile app development, Digital Marketing and various software solution providers in a pan India basis.

  • Handled sales and Marketing in south region and implemented many innovative ideas to execute the marketing smoothly and responsible for a steady improvement in sales.
  • Developed and implemented strategies to increase customer satisfaction and sales growth.
  • Managed comprehensive sales processes for security systems, fire protection systems, plumbing solutions, and software services.

Operations Associate

TATA CONSULTANCY AND SERVICES LIMITED
Thiruvananthapuram
07.2013 - 01.2019

PROJECT : TCSiON in contract with Core Integra Consulting Services Private Limited.

  • CLIENTS: UNION PUBLIC SERVICE COMMISSION(UPSC),IIT,IIM,INDIAN INSTITUTE OF SCIENCE(IISC),NEET, CBSE BOARD,ENGLISH FOREIGN LANGUAGE UNIVERSITY(EFLU),AIRPORT AUTHORITY OF INDIA, RAILWAY RECRUITMENT BOARD,
    AIIMS, and Major other reputed clients like EDCIIL,NBE,JIMPER,CMC VELLORE,IBPS,CMRL& SBI.
    ROLES HANDLED:
  • PROJECT MANAGER: Worked as Project Manager for many divisional, zonal and national projects for many reputed clients like IIT, IBPS, AIIMS handled many critical situation easily without any process violation.
  • CITY OPERATIONS HEAD: Handled role as City Head for TRIVANDRUM city in Kerala and responsible for many innovations in city operations and also responsible in finding clients for iON Digital Zone, which is a dedicated digital Centre of TCS in Trivandrum City and having a maximum capacity of conducting Online/Digital examinations for 3000 candidates per day.
  • TRAINER AND HR SPOC: Handled the role as trainer and HR spoc for various projects in iON which includes assigning the manpower for various project and the manpower for the project city wise, state wise and zonal wise.
  • INVENTORY MANAGER: Handled inventory Management in divisional and state level for many projects in TCS.
  • CENTRE OPERATIONS HEAD: Handled the managing responsibility of many critical Centers without any lapse or process violation.

Education

PGDM - Business Management

INSTITUTE OF ENGINEERING & MANAGEMENT
05-2013

Engineering Diploma - Mechanical Engineering

INSTITUTE OF ENGINEERING& MANAGEMENT
TRIVANDRUM
05-2011

Higher Secondary Education(CBSE) - Computer Science

STMARYS RESIDENTIAL CENTRAL SCHOOL
TRIVANDRUM
05-2008

CBSE(Class 10th) -

CHINMAYA VIDHYALAYA
Trivandrum
05-2006

Skills

  • Communication and organization skills
  • Client relationship management
  • Contract negotiation
  • Service delivery
  • Customer service
  • Project management
  • Team leadership
  • Inventory management
  • Problem solving
  • Strategic planning
  • Upselling techniques
  • Team motivation
  • Operations management
  • Adaptability and flexibility

Accomplishments

  • Implemented various marketing campaign and achieved a steady growth in sales pan India.
  • Project Manager in Various National/Zonal/Regional level Operations and Team management.
  • Coordinated various campaign and rally such as save soil rally for Sustainable Environment.
  • Coordinated various technical and cultural events at college.
  • Member of the College Disciplinary Committee.

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Personal Information

  • Age: 34
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Affiliations

  • Coordinated and Participated in various volunteering activities for Sustainable Environment such as Save Soil Movement, Cauvery Calling Movement and travelled across Kerala and Karnataka as a part of the campaign

Timeline

Assistant Manager - Sales and Service

BHARTI AIRTEL LIMITED
09.2023 - 03.2025

Sales/Marketing Manager

TYXSTEAMZ PRIVATE LIMITED
02.2019 - 07.2023

Operations Associate

TATA CONSULTANCY AND SERVICES LIMITED
07.2013 - 01.2019

PGDM - Business Management

INSTITUTE OF ENGINEERING & MANAGEMENT

Engineering Diploma - Mechanical Engineering

INSTITUTE OF ENGINEERING& MANAGEMENT

Higher Secondary Education(CBSE) - Computer Science

STMARYS RESIDENTIAL CENTRAL SCHOOL

CBSE(Class 10th) -

CHINMAYA VIDHYALAYA
VINEETH A