Summary
Overview
Work History
Education
Skills
Timeline
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Vineeth Chandran

Senior Engineering Manager, Site Reliability Engineering

Summary

Dynamic Senior Engineering Manager specializing in Site Reliability Engineering (SRE), observability, platform engineering, and distributed systems. Recognized for crafting and leading high-performing teams that excel in ensuring system reliability, scalability, and efficiency across diverse infrastructure landscapes. Proficient in advanced SRE methodologies, cloud engineering, and DevOps practices, with a proven track record of orchestrating successful public/hybrid cloud transitions. Dedicated to maintaining seamless service operations while fostering a culture of collaboration and continuous enhancement. Passionate about leveraging innovative strategies to optimize performance and resilience in today's fast-paced and intricate distributed systems environments

Overview

16
16
years of professional experience

Work History

Sr Eng Manager, Site Reliability Engineering

Flipkart Internet Private Ltd
03.2024 - Current

Engineering Manager - Site Reliability Engineering

Flipkart Internet Pvt Ltd
03.2021 - 03.2024
  • Built, managed, and developed an engineering team comprising site reliability engineers, cloud engineers, and operations engineers, fostering a high-performance culture rooted in collaboration and accountability.
  • Integral member of the core team that established the Site Reliability Engineering Charter at Flipkart, shaping the organization's reliability practices.
  • Recruited and mentored over 10 SRE members and internally trained 5+ operations engineers to cultivate a high-performing SRE team at Flipkart, currently leading a team of 15+ SREs and 12 operations engineers.
  • Owned and managed the public cloud platforms at Flipkart, including Google Cloud Platform and Azure Cloud.
  • Played a pivotal role in designing and executing Flipkart's hybrid cloud strategy and adoption of Google Cloud Platform.
  • Led various roadmap initiatives to institutionalize SRE practices at Flipkart, encompassing the definition of reliability scorecards, production readiness reviews, SLO programs, KPI metrics establishment for key platforms, alert hygiene, and distributed tracing.
  • Spearheaded strategic initiatives at Flipkart, such as implementing a Chaos platform for resilience testing, establishing an image bakery for secure base images, building developer workflow orchestration, and designing Lighthouse - internal platform for cloud cost optimization.
  • Centralized the SRE charter at Flipkart and built three divisions of SRE, including Cloud SRE, Central SRE, and Embedded SRE, streamlining operations and enhancing efficiency.

Associate Manager - Site Reliability Engineering

NextGen Healthcare
08.2019 - 03.2021
  • Transitioned into a managerial role, overseeing the Site Reliability Engineering team's operations and strategic direction.
  • Led the platform engineering team, delivering a scalable and reliable platform for infrastructure provisioning and CI/CD processes.
  • Setup incident management processes, significantly reducing Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) incidents.
  • Ensured high availability and fault tolerance of applications, infrastructure, and services, minimizing downtime and disruptions.
  • Continued to drive automation efforts, optimizing efficiency and productivity across the organization's operations.

Staff Site Reliability Engineer

NextGen Healthcare
04.2016 - 08.2019
  • Built and managed a high-performing team of 8+ Site Reliability Engineers at NextGen Healthcare.
  • Established a DevOps culture within the organization, guiding the team through the Lean Agile journey to achieve high productivity and quality output.
  • Owned and managed infrastructure both on-premise (Datacenter) and cloud (AWS), ensuring seamless operations and scalability.
  • Led the migration of all major NextGen products to AWS cloud, optimizing performance and cost-efficiency.
  • Established a cloud center of excellence, focusing on building and deploying microservices in cloud-native AWS environments.
  • Provided observability solutions via Datadog and Sumo Logic, enhancing monitoring and troubleshooting capabilities.
  • Implemented continuous toil reduction initiatives by automating day-to-day operations across the organization.

Senior Software Engineer

Altisource Business Solutions Private Limited
02.2014 - 04.2016
  • Owned the maintenance of REALSynergy commercial loan servicing application
  • Designed and migrated REALSynergy to a microservice architecture
  • Added RBAC for internal user access to REALSynergy portal
  • Own and manage infrastructure both on premise (Datacenter) and cloud(AWS)

Senior Application Support Engineer

MMODAL Ltd
08.2010 - 02.2014
  • Provide L2 support for all transcription related MMODAL Application.
  • Build test environments for highly complex releases and responsible for assigned UAT/Releases.
  • Participate in weekly Support meeting and maintain status reports on all ongoing Support tasks.
  • Participate in new product rollout, testing, and create additional training materials.
  • Working in production support (L2) to client on application, database and testing to guide and oversee the support and help desk teams.
  • Provide server/database sizing and tuning inputs to
    clients/implementation team.
  • Monitoring and maintaining of all production
    servers.

Process Developer

Genpact
09.2008 - 08.2010
  • Supplier migration on the Buy to Pay ERP SSS Platform Oracle 11i, designed to simplify GE's Buy to pay
    process on SSS Oracle, the shared ERP of GE.
  • Worked on the migration of all GE Energy suppliers from old Aravo tool to new Oracle tool
  • Build a pipeline to export data, massage/scrub and import the data to the new B2P tool


Education

MBA - Information Management

Sikkim Manipal University
Sikkim
05.2014 - 2016.05

Bachelor of Computer Applications - Information Technology

Bharathiar University
Coimbatore
05.2005 - 2008.05

Skills

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Timeline

Sr Eng Manager, Site Reliability Engineering

Flipkart Internet Private Ltd
03.2024 - Current

Engineering Manager - Site Reliability Engineering

Flipkart Internet Pvt Ltd
03.2021 - 03.2024

Associate Manager - Site Reliability Engineering

NextGen Healthcare
08.2019 - 03.2021

Staff Site Reliability Engineer

NextGen Healthcare
04.2016 - 08.2019

MBA - Information Management

Sikkim Manipal University
05.2014 - 2016.05

Senior Software Engineer

Altisource Business Solutions Private Limited
02.2014 - 04.2016

Senior Application Support Engineer

MMODAL Ltd
08.2010 - 02.2014

Process Developer

Genpact
09.2008 - 08.2010

Bachelor of Computer Applications - Information Technology

Bharathiar University
05.2005 - 2008.05
Vineeth ChandranSenior Engineering Manager, Site Reliability Engineering