Vineetha Burra
Hyderabad
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Order Management Specialist
Dell Technologies
Hyderabad
04.2024 - Current
- Maintained thorough records of incoming orders by documenting order quantities, payment terms, shipment methods, and special instructions.
- Managed communication with vendors and suppliers to ensure timely product delivery.
- Tracked progress of orders throughout the supply chain lifecycle from initial purchase through final delivery.
- Generated reports on order status, inventory levels, delivery times, and other metrics related to order management.
- Mastered company sales and order management processes, becoming go-to expert in company, answering questions from various personnel levels.
- Utilized problem-solving skills to resolve complex issues quickly.
Inside Sales Representative
Dell Technologies
Hyderabad
09.2021 - 03.2024
- Analyzed customer needs and preferences to discover untapped business opportunities.
- Ensured customers were well-informed about product details such as pricing and availability.
- Enhanced sales by identifying and proposing suitable supplementary products or services for customers.
- Built strong connections with key customers to consistently meet their needs and expectations.
- Identified customer needs and determined appropriate offerings, leading to increased profitability and revenue.
- Recognized security risks to properly handle situations.
Education
MBA - Marketing
St. Augustine University
Hyderabad12-2020
Bachelor of Technology - Information Technology
St. Martin's Engineering College
Hyderabad08-2017
Skills
- Customer relationship management
- Business development
- Goals and performance
- Revenue generation
- Quick grasping and learning new things
- Order Fulfillment
- Purchase Order Management
- Invoicing and Billing
- MS Excel
Accomplishments
- Surpassed annual quota by 200% for TWO consecutive years.
- Used MS Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
- Customer Obsession Champ Award.
- Purchase Experience Champion Award.
- Revenue Generation Award for generating the most revenue in the team.
- Key contributor award.
Affiliations
Project Undertaken in MBA :
A solo project performed by me on a group of 50 individuals and prepared a clear survey and reporting on Brand Awareness on Maruti Suzuki conducted in Maruti Suzuki showroom in Begumpet branch.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Timeline
Order Management Specialist
Dell Technologies
04.2024 - Current
Inside Sales Representative
Dell Technologies
09.2021 - 03.2024
MBA - Marketing
St. Augustine University
Bachelor of Technology - Information Technology
St. Martin's Engineering College
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