Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vinesh Jc

Bengaluru

Summary

Dynamic Backend Manager at Ao Smith India with a proven track record in enhancing service quality and customer satisfaction. Skilled in backend development and performance monitoring, I excel in team leadership and effective communication. Passionate about eco-friendly practices, I drive improvements that elevate user experiences and streamline operations.

Overview

6
6
years of professional experience

Work History

Backend Manager

Ao Smith India
Bengaluru
06.2023 - 05.2025
  • Monitoring product performance and user feedback for improvements.
  • Ensuring smooth procurement and inventory management.
  • Developing backend tools for service requests and troubleshooting.
  • Supporting backend processes for product testing.
  • Handling AMC registrations, renewals, and customer eligibility, and sending reminders for contract extensions.
  • Allowing customers to track AMC benefits and request service.
  • Improving service quality based on AMC user reviews.
  • Supporting eco-friendly maintenance practices.

Cashier

Metro Wholesale
Bengaluru
08.2019 - 01.2020
  • Conducted price checks for special orders or discounts as requested by customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Discounted purchases by scanning and redeeming coupons.
  • Scanned items and checked pricing on cash register for accuracy.

Education

Bachelor of Commerce ( CBCS ) - ACCOUNTING AND TAXATION

GFGC
Bengaluru
12-2022

Pre-University Course - Commerce

SGS Pre-University College
Adichunchanagiri
03-2019

Secondary School -

BGS REMHS
Adichunchanagiri
04-2017

Skills

  • Customer relationship management
  • Inventory management
  • Service request handling
  • Performance monitoring
  • Team leadership
  • Effective communication
  • Eco-friendly practices
  • Problem solving
  • Backend development
  • Microsoft Word
  • Microsoft Excel

Languages

Kannada
First Language
English
Advanced (C1)
C1
Telugu
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2

Timeline

Backend Manager

Ao Smith India
06.2023 - 05.2025

Cashier

Metro Wholesale
08.2019 - 01.2020

Bachelor of Commerce ( CBCS ) - ACCOUNTING AND TAXATION

GFGC

Pre-University Course - Commerce

SGS Pre-University College

Secondary School -

BGS REMHS

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Vinesh Jc