Vinesh Kumar
Risk Professional And Certified Lead Auditor On ISO 22301:2012 And ISO 31000:2009
Navi Mumbai
Summary
Over 20 Years of experience with 10 + Years of Experience in Risk Management, Business Continuity and Disaster Recovery
Proactive Manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen.
Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.
Detail-oriented in reviewing data and identifying impactful trends.
Competent and dynamic professional with rich and varied exposure to the entire gamut of activities involved in of Governance of Risk, BCP, Operational Loss, Risk Control Self-Assessment (RCSA), Process Management and Business Operations.
Gained exposure of multiple Industries while managing and working on Processes related to Banking, Insurance, Technology, Logistics and BPO.
Overview
21
21
years of professional experience
8
8
years of post-secondary education
5
5
Certificates
2
2
Languages
Work History
Senior Manager
ManipalCigna Health Insurance
Mumbai
09.2017 - Current
- To implement Enterprise Risk Management (ERM) and Business Continuity Planning (BCP)
- Board Reporting - To Assess and monitor key risk which is impacting or may impact the organisation
- To update data inputs on enterprise KRI for identifying any breaches and notification/alerts to senior management as required
- Mitigation for the gaps identified from Risk Control Self Assessment (RCSA), Operational Risk Management (ORM)
- Designing and documenting Risk Management/Business Continuity/ Disaster Recovery Plan for all functions to identify gaps
- Set Recovery Time Objectives (RTO) by conducting Business Impact Analysis and convey business needs/expectations as required e.g., IT backup, manpower evacuation plan
- Developing business unit schedules for annual, Business Impact Analysis (BIA), Business Continuity documentation maintenance and update, exercises, and independent review and validation
Manager
Maersk Global Service Centres (India) Pvt Ltd
Mumbai
03.2013 - 09.2017
- Business Continuity Planning, GSC Commercial
- Maintain BCP Document for the vertical
- Implementation of BCP and Testing schedules
- Manage a dedicated set of team members for BCP
- Reporting the business continuity status of business units to Leadership & Senior Management
- BCP incident handling
- Conducting BCP Training for the organisation
Assistant Manager
Tata Consultancy Services Ltd (TCS)
Mumbai
12.2007 - 03.2013
- Control and Compliance (Business Continuity Planning)
- Ensure that Business Continuity plans have been established for each unit at TCS BFS BPO
- Facilitating strategic level Risk Assessment for the organisation / External and Internal audit
- Governance solution designing for potential client who wants to set up operations in the country
Assistant Manager, Utilities
TCS
Mumbai
- Successfully managed the Back-office Processing team for Citi cards Canada
- Did Time and Motion Study for evaluation and improvement of Processing time for each account taken and providing benefit to the client
- Coordinated with the on-shore team to chalk out Migration / training and Process improvement activities.
Assistant Manager
Citigroup Global Services Ltd
Mumbai
- Successfully handled the Inbound Collections Process
- Conceptualization and implementing system for Performance Management for associates
Sales Team Manager
Dell International Services, ANZ APOS
Bangalore
01.2005 - 09.2007
- Successfully managed the Services Sales Operations for a Dell in ANZ Market
- Played an important role in streamlining the Sales Process and successfully implemented them.
Sales Team Manager
Dell International Services (DIS)
Bangalore
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Assisting with individual selling efforts and helping sales representatives reach targets.
Team Leader Outbound
Teleperformance DIBS, Formerly Intelenet Global Services Ltd
Mumbai
04.2002 - 12.2004
- Successfully handled the Outbound Collections Process and instrumental in conceptualization and implementing system for Performance Management.
Customer Service Executive
GTL Ltd
Mumbai
02.2001 - 03.2002
- Out bound Credit Card Sales / Periodicals
Education
Post-Graduation Diploma in Business Management - Business Administration And Management
Symbiosis
Pune 03.2005 - 04.2007
Bachelors of Commerce - Accounting
IGNOU
New Delhi 01.1996 - 06.1999
Diploma - Hotel Management And Catering Technology
IHM
New Delhi 06.1995 - 04.1998
Skills
Risk Management
Certification
Licentiate in Insurance from Insurance Institute of India (III)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Licentiate in Insurance from Insurance Institute of India (III)
12-2018
Senior Manager
ManipalCigna Health Insurance
09.2017 - Current
ISO 31000:2009 Risk Management Principles & Guidelines Implementation - BSI Group India Pvt Ltd
02-2017
Basic Fire Drill and Emergency Preparedness by Usha Fire Safety Eq. Pvt Ltd
03-2015
ISO 22301:2012 Implementation Course - BSI Group India Pvt Ltd
09-2013
Manager
Maersk Global Service Centres (India) Pvt Ltd
03.2013 - 09.2017
BS 25999-2:2007 Certified Lead Auditor for BCMS - BSI Group India Pvt Ltd
08-2012
Assistant Manager
Tata Consultancy Services Ltd (TCS)
12.2007 - 03.2013
Post-Graduation Diploma in Business Management - Business Administration And Management
Symbiosis
03.2005 - 04.2007
Sales Team Manager
Dell International Services, ANZ APOS
01.2005 - 09.2007
Team Leader Outbound
Teleperformance DIBS, Formerly Intelenet Global Services Ltd
04.2002 - 12.2004
Customer Service Executive
GTL Ltd
02.2001 - 03.2002
Bachelors of Commerce - Accounting
IGNOU
01.1996 - 06.1999
Diploma - Hotel Management And Catering Technology
IHM
06.1995 - 04.1998
Assistant Manager, Utilities
TCS
Assistant Manager
Citigroup Global Services Ltd
Sales Team Manager
Dell International Services (DIS)
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