Vinit Menon

● Assisted service leaderships and projects managers in supporting PMO Project Lead governance activities related to project set up, monitoring and controlling project data

● Supported Project managers with PMO activities including reviews of their financial plans and schedules, highlighting best practice processes

● Provided reporting and analytical support to the senior management team about ongoing and completed projects on weekly and monthly basis

● Ensured timely report deliveries and meeting all service line agreement as agreed in contract SOW

● Worked closely with various internal teams such as IT team, Finance, Quality, Information Security, Knowledge management & HR to ensure effective management of projects and process

● Facilitated PMO governance meetings, including setting up Agenda/Minutes/Action tracking

● Planned regular connect with SSL leaderships (Onshore and Offshore) via calls and emails to discuss capacity planning, utilisation summary, process challenges, revenue projections, issues & actions items

● Provided support to the billing team in determining the revenue projections and forecasting. Execute project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documents

● Risk and Issue Management – ensuring project risks and issues are being managed, monitored and updated on risk registers and issue logs throughout the project lifecycle

● Updated lesson learnt register throughout the project lifecycle

● Created awareness for driving the projects and process improvement; ensuring maximum operational efficiency

● Tracked operational and project health metrics to plan process improvement measures

● Build up a repository of project templates both technical and management to support the Project Managers – use examples from current and past projects to identify best practice

● Defined KRAs for team members, set goals & share regular feedback to mentor team members

● Identified gaps in the required skills set of team & motivate them to continuously upgrade their skillset to meet changing business requirements

● Drafted detailed project schedule including administrative functions at all project sites

● Managed accounts receivables and activities related to invoice generation; classified and recorded financial information