Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Start for day activity as starting London and Luxembourg Branch Background task and EOD task.
Processing and verification of transaction as per cutoff.
Queue monitoring, handling email and escalations.
Reconciliation of nostro account for statment and Ledger for both debit and credit
settlement of charges received through MT191, Email and nostro.
Investigations of fund transfer as per client request.
Recall, Amend and Trace request received from client for the transfer of funds.
Using of FED, SWIFT and SWIFT NET as mode of communication to communicate with other banks.
Investigations of Return of funds received from Beneficiary bank.
Escalation of query via Email or Telephone for faster resolution.
Investigations of Kickout by FTN.
Position & Cash Reconciliation
Mortgage backed Securities Reconciliation
Reconciliation between custody Books and accounting books
Using IBS, HGN, and I CASH to view custody cash transaction
Reconciliation of Sinking Fund & Inflation Bonds
Reconciliation of transfer agents & collateral backups received from client
Critical thinking