Vinita Madnani

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Excellent inter-personal and business correspondence skills.
• Above average English Language Proficiency (Written and Oral).
• Proficiency in PC Operations (MS Office, PowerPoint, Photoshop). Internet Savvy
• Excellent oral and written communication skills
• Detail oriented and works with a high degree of accuracy
• Highly organized and flexible
• Ability to multitask and meet changing deadlines
• Must be self-directed and able to complete projects with limited supervision
• Maintains staff confidentiality
• Working knowledge of email, scheduling, spreadsheets and presentation software

• Date of Birth: 08/15/90
• Nationality: Indian
• Marital Status: Married