Summary
Overview
Work History
Skills
Education Background
Timeline
Generic
Paras Negi

Paras Negi

Training Manager
Dubai

Summary

International hospitality graduate & restaurant professional having 15 years of experience in all aspects of developing and implementing employees training programs and running great restaurants effectively as per organization’s vision.

Overview

15
15
years of professional experience
1
1
Language

Work History

Manager Training & Process Excellence

Bikanervala UAE
3 2024 - Current
  • Policy formulation
  • Identifying training needs & designing training calendar for delivery of qualitative training programs.
  • Content development as per training needs.
  • Develop, plan & implement cost effective training programs.
  • Conducting trainer orientation program for various training activities.
  • Evaluate training programs & recommend improvements ensuring training material & information is up-to-date.
  • Uniform customer service experience across all stores.
  • Manage cross functional & behavioral training requirements
  • Ensure all training programs are conducted & recorded in the register as well as electronic database.

Manager Training & Process Excellence

Burman Hospitality Pvt. Ltd (Taco Bell)
10.2018 - 02.2024
  • Process Excellence in organization.
  • Develop, plan & implement training programs.
  • Prepare and maintain training course material.
  • Evaluate training programs & recommend improvements ensuring training material & information is up to date & available for reference.
  • Develop & implement orientation programs for new hires.
  • Develop creative and innovative approaches to present training programs.
  • Maintain training equipment and supplies in safe and good working conditions.
  • Uniform customer service experience across all stores.
  • Conducting food safety and training audit in stores.
  • Store visits & on floor coaching.
  • Talent acquisition, Soft Skills training, Content development & creation, E-Learning, Learning Management System (Design, Develop, Implement), Vendor Management, Operations training (Manpower planning & development, Inventory management, P & L)

Assistant Manager Training & Development

Vatika Hospitality Pvt Ltd
01.2017 - 10.2018
  • Identifying training needs & designing training calender.
  • Content development as per training needs.
  • Designing cost effective training programs. i.e. e-learning
  • Liaisoning with functional head in order to plan the training programme.
  • Linking training ro performance appraisals & promotions.
  • Preparation of monthly, quarterly, half yearly & annual training calender.
  • Ensuring monthly departmental trainings are conducted per training calender without fail.
  • Responsible for file audit & to ensure documents are maintained as per Vatika standards.

Senior Training Executive

Jubilant Food Work (Dunkin Donuts)
03.2015 - 01.2017
  • Liaisoning with training manager for training programme.
  • Training delivery of behavioral modules.
  • Prepare and maintain training course material.
  • Evaluate training programs & recommend improvements ensuring training material & information is up to date & available for reference.
  • Develop & implement orientation programs for new hires.
  • Uniform customer service experience across all stores.
  • Conducting food safety and training audit in stores.
  • Store visits & on floor coaching.

Asst. Manager to Field Trainer

Devyani International Ltd (Pizza hut)
03.2012 - 03.2015
  • Responsible for all internal or external Audits conducted in the restaurant.
  • Hiring staff for operation.
  • Taking care of P&L along with superior.
  • Ensure adequate staffing to cover the daily business demands.
  • Ensure the team act upon all up-selling opportunities within QSR through encouragement and incentives.
  • Ensure all staff train well as per Pizza Hut standard.
  • Identify training needs
  • Conducting food safety training Audit, Induction & Orientation, new launches training, team building activities

Shift Supervisor

Khimji Ramdas
10.2010 - 09.2011
  • Handling of Profit & Loss on Daily weekly and monthly basis.
  • Inventory Management & Cost Control.
  • Serving and provide support to customers.
  • Achieving Targets with proper planning.
  • People Management

Management trainee to Assistant shift supervisor

Nirulas Corner House Pvt ltd
06.2009 - 09.2010
  • Handling of Profit & Loss on Daily weekly and monthly basis.
  • Inventory Management & Cost Control
  • Serving and providing support to customers.
  • Leveraging good rapport with customers to cross-sell products.
  • Achieving Targets with proper planning

Skills

  • Certified by HACCP Level 3

  • Leadership

  • Problem Solving

  • Work in operations, L S Retail & SAP

  • Certified by Train the Trainer Workshop

  • MS Office Power point, Excel & Word

    • Education Background

    • 10th from CBSE Board (Dehradun) - 2003.
    • 12th from CBSE Board (Dehradun) - 2006.
    • B.A in international hospitality management from Queen Margaret University, Scotland at IIHM, Gurgaon 2006-09.
    • Pursing Diploma from Indian Society of Training & Development.

    Timeline

    Manager Training & Process Excellence

    Burman Hospitality Pvt. Ltd (Taco Bell)
    10.2018 - 02.2024

    Assistant Manager Training & Development

    Vatika Hospitality Pvt Ltd
    01.2017 - 10.2018

    Senior Training Executive

    Jubilant Food Work (Dunkin Donuts)
    03.2015 - 01.2017

    Asst. Manager to Field Trainer

    Devyani International Ltd (Pizza hut)
    03.2012 - 03.2015

    Shift Supervisor

    Khimji Ramdas
    10.2010 - 09.2011

    Management trainee to Assistant shift supervisor

    Nirulas Corner House Pvt ltd
    06.2009 - 09.2010

    Manager Training & Process Excellence

    Bikanervala UAE
    3 2024 - Current

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