Detail-oriented Process Executive with 2 years of experience in claims processing and Membership management. Proficient in data accuracy, Excel and SLAs. Strong in Customer service and Problem solving, maintaining a 98.5% accuracy rate on tasks.
Overview
2
2
years of professional experience
Work History
Process Executive
Cognizant Technology Solutions
Coimbatore
08.2022 - 09.2024
Identified and analyzed possible duplicate claims by reviewing modifier codes, procedure codes, and diagnosis codes.
Prepared production and aging reports for the team, and ensured timely task completion.
Responded to emails in the urgent inquiry mailbox within four hours to meet TAT requirements.
Conducted audits for the team to prevent errors, and escalate issues.
Requested and maintained COB (Coordination of Benefits) information for accurate processing.
Maintained a 98.5% quality score in all completed applications, ensuring accuracy, and high performance.
Education
Bachelor of Computer Applications - Computer Applicatons
Dr. N.G.P Arts And Science College
Coimbatore, TN
06-2022
Skills
Claims processing
Data entry and accuracy
Advanced Excel
Customer service
HIPAA compliance
Problem solving
Team collaboration
Attention to detail
Effective communication
Accomplishments
Amber award for outstanding performance
Employee of the month for excellence in customer service
Timeline
Process Executive
Cognizant Technology Solutions
08.2022 - 09.2024
Bachelor of Computer Applications - Computer Applicatons
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions