Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
Generic
Vinod Bhardwaj

Vinod Bhardwaj

Benefits Operation Manager
Gurugram

Summary

Dynamic Benefits Operation Manager with a proven track record at Wipro, leveraging human resources information systems to enhance efficiency and decision-making. Excelled in automating processes, reducing errors by over 30%, and leading teams to exceed objectives. Skilled in critical thinking and fostering client satisfaction, adept at driving significant operational improvements.

Overview

13
13
years of professional experience
2
2
Languages

Work History

Benefits Operation Manager

Wipro
Gurugram
09.2018 - Current
  • Leveraged technology solutions to automate manual processes, reducing errors and improving overall efficiency in benefits administration tasks.
  • Managed vendor relationships to ensure high-quality services and timely resolutions of any issues.
  • Streamlined benefits administration processes by implementing efficient systems, resulting in improved accuracy and reduced processing time.
  • Assisting the general manager in organizing, planning and implementing strategy
  • Coordinating day-to-day operations
  • Ensuring that company guidelines are followed
  • Setting up and organizing schedules
  • Devising and setting up objectives to boost company productivity
  • Ensuring that goals and objectives are met
  • Maintaining a safe and clean work environment
  • Interviewing and recruiting new employees
  • Providing training to employees
  • Delegating tasks to employees
  • Supervising, leading and motivating employees
  • Reporting any problems or accidents to senior management
  • Filling in for senior management in case of their absence
  • Helping with monitoring and tracking operating costs, budgets and resources
  • Creating reports, analyzing, interpreting and presenting data
  • Working with clients
  • Monitoring customer and client satisfaction
  • Managing customer complaints and resolving their issues
  • Assisting with procurement of inventory and supplies
  • Supporting the general manager as needed

Delivery Analyst

Aon Hewitt
Gurugarm
03.2013 - 09.2018
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Responsible for preparing processing calendar,Blueprints, Training sheet and other reports as required
  • Coordinated with cross-functional teams for timely deliveries, ensuring client expectations were met.
  • Managed inventory levels, balancing supply chain demands to maintain optimal stock availability.

Team Member

EXL Service
Noida
02.2012 - 03.2013

Responsible to renew the insurance policies for US clients

Education

MBA - Information Technology

Sam Higginbottom University
Allahabad
04.2001 -

Bachelor of Science - Information Technology

Hemwati Bahuguna Garhwal University
Srinagar, India
04.2001 -

Skills

Human resources information systems

Presentation and reporting

Decision-making

Human resources information systems

Accomplishments

  • Rewarded by AON Platinum Awards 2016 for the outstanding business results.
  • Got the Merit Certificate in Matriculation examination from Himachal Pradesh Education Board

Software

MS Word,MS WxcelWorkbench,Mainframe,JIRA, Maestro,TBA,

Interests

Playing and watching Cricket

Timeline

Benefits Operation Manager

Wipro
09.2018 - Current

Delivery Analyst

Aon Hewitt
03.2013 - 09.2018

Team Member

EXL Service
02.2012 - 03.2013

MBA - Information Technology

Sam Higginbottom University
04.2001 -

Bachelor of Science - Information Technology

Hemwati Bahuguna Garhwal University
04.2001 -
Vinod BhardwajBenefits Operation Manager