Vinod C
Chennai
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Team Leader
Foodhub Private Limited
Chennai
02.2022 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Developed effective improvement plans in alignment with goals and specifications.
- Held weekly team meetings to inform team members on company news and updates.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Created and managed project plans, timelines and budgets.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Managed 250+ B2B Clients
SME
HSS Technologies
Chennai
12.2019 - 02.2022
- Developed and presented business cases, presentations and reports to senior management.
- Educated staff on organizational mission and goals to help employees achieve success.
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Collaborated with other teachers to develop cross-curricular connections, enriching student understanding of complex topics.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
Senior Support Specialist
SFS
Chennai
07.2016 - 11.2017
- Implemented proactive monitoring strategies to identify potential issues before impacted customers.
- Tracked KPIs and created continuous improvement plans.
- Established strong relationships with key clients, ensuring long-term retention through exemplary service delivery.
- Mentored junior team members, fostering professional growth and enhanced problem-solving abilities.
- Negotiated favorable contracts with third-party vendors to secure cost-effective resources for support team''s needs
Support Engineer, SharePoint Server
CSS Corp Private
Chennai
06.2015 - 07.2016
- Spearheaded successful migration projects, ensuring minimal disruption to business operations during transition process.
- Monitored network hardware operations to evaluate proper configuration.
- Optimized server infrastructure by monitoring performance metrics and implementing necessary adjustments when needed.
- Developed comprehensive documentation for knowledge sharing, enabling quicker resolution of future issues.
Education
Bachelor of Engineering - Electronic And Comminication
Saveetha University
Chennai, India 06.2011 - 06.2015
Skills
Task Prioritization
Process Improvement
Staff Training
Team Collaboration
Excellent Communication
Account Management
Teamwork and Collaboration
Performance Improvement
Team Supervision
Idea Development and Brainstorming
Timeline
Team Leader
Foodhub Private Limited
02.2022 - Current
SME
HSS Technologies
12.2019 - 02.2022
Senior Support Specialist
SFS
07.2016 - 11.2017
Support Engineer, SharePoint Server
CSS Corp Private
06.2015 - 07.2016
Bachelor of Engineering - Electronic And Comminication
Saveetha University
06.2011 - 06.2015