Vinod Chhabria
Ulhasnagar
Summary
Dynamic sales & customer service professional with a proven track record in high-value jewelry sales , showcasing exceptional relationship building and sales proficiency. Excelled in organizing promotional events that significantly boosted revenue, demonstrating outstanding marketing strategies and interpersonal skills. Achieved remarkable customer retention and sales targets through effective communication and guest relations.
Overview
19
19
years of professional experience
Work History
FINE JEWELRY ASSOCIATE
EFFY JEWELERY
New York
01.2021 - Current
- Successfully managed high-value jewelry sales.
- Managed customer service operations.
- Executed successful promotional events within the store, incorporating music and champagne.
- Forged connections during events, leading to increased revenue.
- Boosted future sales by managing ongoing digital communication with guests.
Sales Associate/Jewelry Specialist
Harding Retail Guernsey UK ( Flamingo Duty Free Group)
01.2014 - 01.2020
- Oversaw retail sales of luxury goods including fine jewelry and Swiss watches.
- Managed gemstone sales encompassing diamonds, emeralds, sapphires, and tanzanite.
- Hosted fashion shows that boosted sales of fine jewelry and watches.
- Organized exclusive event featuring raffles and champagne to introduce new jewelry line.
- Delivered detailed presentations spotlighting the distinct features of selected designers or gemstones.
- Managed in-person sales transactions onboard the ship.
- Ensured engaging onboard experience through recorded media.
- Achieved high customer retention through exceptional relationship management.
- Managed transactions for a range of luxury brands.
- Ensured orderly stock management within warehouse.
- Upheld neat and attractive store displays consistently.
- Conducted daily inventory checks for Fine Jewelry and High End watches.
Sales Associate/ Manager
Norinco International Limited
Jamaica
01.2006 - 01.2013
- Managed an extensive inventory of products for island-wide clientele.
- Directed Logistics department leading to promotion as Sales Executive.
- Developed proficiency in large-scale inventory management.
- Focused on exceptional service to enhance customer loyalty and drive sales.
- Achieved ongoing high sales by acquiring a significant corporate client.
- Managed responsibilities connected to importing goods and retail transactions.
- Gained proficiency in handling the logistics of importing substantial quantities of products.
- Managed essential paperwork for import processes.
- Executed sales strategies for a variety of branded merchandise in company's retail location.
- Navigated customer service for diverse, global clientele at the store.
- Maintained strong relationships with key bank personnel.
Education
Higher Secondary Certificate - Commerce
Chandibai Himatmal Mansukhani College
01.2005
Diploma in Assembling & Diagnosing Problems -
Lakhotia Computer Centre
01.2004
Diploma in Computer Application - Windows 2000, MS-Word, MS-Excel, MS-PowerPoint & Internet
R.advantec Computer Education
01.2003
Skills
- Sales proficiency
- Sales target achievement
- Brand representation
- Loss prevention strategies
- Building rapport
- Appointment scheduling
- Team collaboration
- Loss prevention
- Time management
- Attention to detail
- Relationship building
- Sales floor organization
- Speech clarity
- Cross-selling
- Exceeding customer expectations
- Effective communication
- Marketing strategies
- Strong communication and interpersonal skills
Accomplishments
- Won 5000 dollars as part of the team that did over twice the target in May 2023.
- Got selected for ELE 2023, which is a Personal Development conference for upcoming leaders and top 20 percent of employees in terms of performance in that year.
Languages
Sindhi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
References
References available upon request.
Timeline
FINE JEWELRY ASSOCIATE
EFFY JEWELERY
01.2021 - Current
Sales Associate/Jewelry Specialist
Harding Retail Guernsey UK ( Flamingo Duty Free Group)
01.2014 - 01.2020
Sales Associate/ Manager
Norinco International Limited
01.2006 - 01.2013
Higher Secondary Certificate - Commerce
Chandibai Himatmal Mansukhani College
Diploma in Assembling & Diagnosing Problems -
Lakhotia Computer Centre
Diploma in Computer Application - Windows 2000, MS-Word, MS-Excel, MS-PowerPoint & Internet
R.advantec Computer Education
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