Engineering Manager, Product Manager, Technical Program Manager
Pune
Summary
Seasoned Technology Leader with 22+ years of expertise across Product Management, Program Management, and Engineering Leadership, driving design, architecture, and delivery of complex, scalable systems.
Founder & CEO of Imagistack Software OPC Pvt Ltd: successfully bootstrapped and exited a software development & creative services company; scaled from inception to multi-team operations delivering enterprise-grade solutions.
Built and led large cross-functional teams delivering Web Applications, Mobile Apps, Cloud Computing solutions, Generative AI/LLM products, AI-driven applications, DevOps pipelines, QA frameworks, and Test Automation platforms.
Hands-on in technology strategy and architecture: expertise in cloud-native architectures (AWS, Azure, GCP), microservices, distributed systems, CI/CD, and automation-first engineering practices.
Drove multiple v1.0 product launches: built greenfield teams, defined roadmaps, owned full SDLC execution, and delivered first-to-market products across B2B and consumer domains.
Business development & technology pre-sales experience: partnered with global clients, crafted technical proposals, led solutioning, and scaled strategic accounts through cloud, AI/ML, and enterprise product innovations.
Overview
24
24
years of professional experience
3
3
Languages
Work History
Engineering Manager
Vertex Inc
01.2025 - Current
Led global engineering delivery of Vertex’s enterprise B2B taxation platform, managing distributed teams (India/U.S.) and full SDLC execution across milestones, risks, budgets, and dependencies—delivering cloud-first, compliant product releases on time.
Owned technical execution: designed ERP/API integrations (SAP, Oracle); drove monolith-to-microservices migration on AWS (EKS, ECS, Lambda, RDS, S3, CloudFront) to achieve scalability, resiliency, and global performance.
Drove Agile delivery through sprints: facilitated stand-ups, sprint planning, retrospectives, and backlog grooming; improved velocity and predictability by 40% while aligning sprint goals with tax SMEs and product managers for roadmap execution.
Established cloud-native DevOps & observability: implemented CI/CD (Jenkins, GitLab CI, AWS CodePipeline), automated deployments, CloudWatch/X-Ray monitoring, and Grafana dashboards; ensured SLA adherence, rapid hotfixes, and continuous performance benchmarking.
Technical Program Managet & Gen AI Architect
Encora.com
09.2024 - 01.2025
Directed global delivery of AI/GenAI programs for Alcon Inc. (U.S. Healthcare), managing distributed teams across South America, USA, and India; ensured compliance with HIPAA, PHI, and FDA standards while driving milestones, budgets, risks, and dependencies.
Owned architecture and product management for Alcon’s LLM-powered healthcare applications built with Encora—covering clinical documentation automation, patient data insights, and workflow optimization; defined product strategy, prioritized features, and aligned global roadmaps with business needs.
Led Agile execution in AI/ML pipelines: ran sprint planning, stand-ups, retrospectives, and backlog grooming; bridged ML engineers, data engineers, and product stakeholders to resolve blockers and ensure efficient, predictable delivery.
Architected cloud-native GenAI solutions: fine-tuned healthcare-specific LLMs, implemented retrieval-augmented generation (RAG) with vector databases (Pinecone/FAISS), built APIs (API Gateway/GraphQL), and deployed models via MLOps pipelines (Kubeflow, SageMaker, MLflow) with full observability (Prometheus, Grafana, CloudWatch).
Drove KPI frameworks and lifecycle management: monitored latency, accuracy, hallucination rates, and compliance SLAs; led product launches, post-launch optimization, A/B testing of model variants, and continuous performance benchmarking to improve healthcare workflows and patient outcomes.
Technical Program Manager
FreelanceConsultant
02.2017 - 08.2024
Directed full project life cycles for enterprise AI, cloud, and application initiatives—managing scope, budgets, risks, and distributed teams across time zones; ensured timely, compliant delivery aligned with business goals.
Defined product strategies and technical roadmaps: translated business needs into technical specifications, APIs, and architectures; led vendor selection, API integrations, and ensured HIPAA/GDPR/SOC2 compliance.
Led Agile execution at scale: facilitated sprint planning, stand-ups, retrospectives, and backlog grooming; optimized velocity and cross-team alignment while overseeing product launches and post-launch optimization using analytics/KPIs.
Architected cloud and DevOps solutions: designed AWS, Azure, and GCP infrastructures, CI/CD pipelines, Kubernetes/Docker deployments, and infrastructure-as-code (Terraform) to enable scalable, resilient systems.
Delivered GenAI-enabled solutions: integrated LLMs (ChatGPT, LangChain, RAG pipelines) into chatbots, virtual assistants, and automation workflows; applied vector DBs (Pinecone/FAISS), observability (Prometheus/Grafana), and MLOps practices for production-scale AI deployments.
CEO & Founder
ImagistackSoftware OPC Private Limited
06.2017 - 02.2023
Founded, bootstrapped, and successfully exited Imagistack (www.imagistack.com), a software development and creative services company, scaling it from inception to 40 employees through end-to-end ownership of technology, operations, and business growth.
Led technology strategy and architecture: oversaw design and delivery of software solutions across web, mobile, cloud, and creative platforms; ensured high-quality execution and client satisfaction across all projects.
Drove business growth across functions: managed business development, marketing, sales, and branding; built a sustainable services pipeline and recurring revenue streams without external funding.
Scaled and rebuilt during crises: navigated the COVID-19 downturn by rebuilding the company from scratch to 17 employees; adapted to shifting market conditions and geopolitical challenges (post-Ukraine war), leading to a strategic exit in Feb 2023.
Operated as a full-stack executive leader: balanced hands-on technology delivery with financial management, hiring, and client relations to grow Imagistack into a recognized services company with global delivery capabilities.
DevOps Practice Head & Evangelist
Synerzip Software Pvt Ltd
12.2014 - 06.2017
providing company-wide consulting on AWS, Azure, GCP, Kubernetes, and Test Automation across product and project teams.
Architected scalable cloud-native solutions for mobile, web, big data, and IoT products, advising product teams on the optimal technology stack for infrastructure-as-code, CI/CD, observability, and cloud cost optimization.
Hands-on expertise in DevOps and Continuous Delivery: implemented CI/CD pipelines, automated provisioning with Terraform/Ansible, containerized workloads with Docker/Kubernetes, and evangelized Continuous Delivery best practices across the organization.
Built and mentored a high-performing Cloud & DevOps engineering team, enabling rapid delivery of automation-first cloud architectures; served as an external-facing Cloud/DevOps evangelist to drive technical credibility with clients and industry.
Led pre-sales engineering and solutioning: delivered cloud and DevOps architecture proposals, drove business development for new client acquisition, and expanded farming opportunities with existing clients by showcasing technical innovation and scalability.
Senior Quality Assurance Manager
Synerzip Software Pvt Ltd
03.2011 - 12.2014
Head of Quality Engineering & Assurance for Google’s Chrome Office Suite (Quickoffice Connect), with ownership of QA, automation, tooling, and release engineering across Android, iOS, WebOS, Windows, and Mac platforms.
Architected and implemented automation frameworks: designed cross-platform test automation (mobile, desktop, and web), file-sync validation frameworks, and large-scale regression suites to support continuous integration and delivery pipelines.
Defined and enforced product quality metrics and release criteria, integrating end-to-end test automation into CI/CD workflows, ensuring high reliability for consumer releases on Google Play, App Store, and enterprise distribution channels.
Built and scaled a quality engineering organization from the ground up, driving tooling strategy, QA infrastructure, and test coverage expansion while mentoring engineers in automation best practices.
Deep expertise in office productivity domain: delivered test strategies for document editing, collaboration, and file synchronization workflows; collaborated with Scrum/Agile teams to embed quality gates into every sprint and improve release velocity.
Quality Engineering Manager
Adobe
01.2010 - 02.2011
Owned QA, Automation, and Release Engineering strategy for Adobe Reader/Acrobat X, defining quality gates, test coverage, and release criteria across functional, performance, and security testing domains.
Architected and implemented automation frameworks using Selenium, JUnit, TestNG, Python, and C++ harnesses; integrated with CI/CD pipelines (Jenkins, Maven, Ant) for regression, smoke, and end-to-end testing at scale.
Led release engineering team: managed build pipelines, version control (Perforce, Git), artifact management, packaging, and release orchestration, ensuring multi-platform delivery across Windows, Mac, and Mobile.
Executed advanced security testing with static code analysis, fuzzing, penetration testing, and compliance validation to harden Acrobat X against vulnerabilities.
Scaled and mentored QA/Release teams: drove test automation adoption, DevOps alignment, and continuous delivery practices, while evangelizing automation-first, secure software engineering across Adobe.
SQA Engineering Team Lead
Symantec
03.2008 - 10.2009
Led Security Response Engineering team at Symantec, owning QA, test automation, release engineering, and security tooling for malware detection pipelines, IDS/IPS signatures, and AV response systems.
Architected and implemented automation frameworks using Python, Perl, C++, and Shell scripting; integrated with CI/CD pipelines (Jenkins, Maven, Ant) to validate malware signatures, regression suites, and false-positive detection across Windows, Mac, and Linux platforms.
Directed release engineering workflows: managed build pipelines, artifact repositories, and automated deployment systems for daily/weekly malware signature releases; ensured low-latency delivery at global scale.
Led data analytics initiatives on in-the-wild malware telemetry using SQL, Hadoop, Spark, and Splunk; built analytics dashboards and machine learning–based models for threat classification, pattern recognition, and prioritization of zero-day malware.
Owned prioritization and scheduling of antivirus signature delivery, balancing real-time threat intelligence feeds, YARA rule updates, exploit detection workflows, and SLA-driven release timelines to ensure enterprise-grade protection.
Software engineer
Amazon
12.2006 - 02.2008
Software Development Engineer in Test (SDET) at Amazon, responsible for design and development of large-scale test automation frameworks supporting Kindle, AWS, and Amazon Payments platforms.
Engineered automation frameworks in Java, Python, and C++, integrated with CI/CD pipelines (Jenkins, Maven, Ant) to support unit, integration, regression, and performance testing across distributed systems.
Implemented end-to-end test strategies for Kindle device firmware, AWS services, and Payments workflows, validating APIs, distributed microservices, and secure transaction processing.
Owned release engineering and feature validation pipelines: automated build, test, and deployment workflows; ensured high availability, fault tolerance, and compliance for global product releases.
Collaborated with development and product teams to define release criteria, quality metrics, and tooling strategies, ensuring scalable and reliable delivery of critical Amazon services.
Software Engineer
Zillow
05.2005 - 12.2006
Software Development Engineer in Test (SDET) at Zillow, owning performance engineering, stress/load testing strategy, and release automation for Zillow.com’s high-traffic, cloud-hosted real estate platform.
Designed and implemented performance & stress testing frameworks using Java, Python, JMeter, LoadRunner, and custom harnesses, simulating millions of concurrent users and high-volume API transactions on AWS-hosted infrastructure (EC2, ELB, Auto Scaling, RDS, S3).
Built and integrated automation frameworks with CI/CD pipelines (Jenkins, Maven, Git, AWS CodePipeline) to support functional, regression, and release validation testing, enabling continuous deployment of Zillow services.
Defined and tracked release and performance KPIs (latency, throughput, error rates, resource utilization) using Grafana, Prometheus, CloudWatch, and ELK stack, ensuring scalability, cost efficiency, and SLA compliance.
Owned release engineering workflows, collaborating with developers, QA, and product managers to establish release criteria, performance benchmarks, and go/no-go quality gates for production deployments on AWS cloud infrastructure.
Software Development Engineer
Microsoft
01.2004 - 05.2006
Software Development Engineer in Test (SDET) with Microsoft Visual Studio Setup & .NET Framework teams; contributed through two full product shipping cycles, owning feature validation, automation, and release quality.
Developed automation frameworks and test harnesses in C#, C++, and .NET, validating Visual Studio installer, setup workflows, and framework integration across Windows environments.
Owned feature sign-off and release management: defined test plans, acceptance criteria, and regression suites, ensuring high reliability for setup and deployment features within Visual Studio and .NET Framework.
Drove quality metrics and reporting dashboards by building data pipelines and analytics tooling to monitor coverage, defect density, and pass/fail trends across multiple release branches.
Led feature and specification reviews: collaborated with program managers, developers, and QA engineers to define requirements, close design gaps, and embed automation-first testing strategies into the development lifecycle.
Software Developer
University of New Mexico
08.2001 - 12.2003
Developed and maintained an eLearning platform for the Technology Education Center (TEC), focusing on scalable web application deployment and system reliability.
Administered and secured Windows Server infrastructure hosting the platform: performed Active Directory management, IIS configuration, user authentication, patching, and security hardening.
Led website deployment and configuration management: implemented version control (SVN/Git), automated build/deploy scripts, and environment configuration to streamline updates and reduce downtime.
Implemented monitoring and troubleshooting workflows using event logs, performance counters, and network diagnostic tools, ensuring high availability and performance of the hosted eLearning systems.
Software Development Engineer Intern
Microsoft
05.2003 - 08.2003
Designed and developed automated test tools in Java/Python/C#, enabling functional, regression, and integration testing across distributed systems.
Implemented automation test frameworks using Selenium/WebDriver, JUnit/TestNG, and custom harnesses, integrated into CI/CD pipelines (Jenkins, Maven, Git) for continuous validation.
Executed large-scale automated test suites across multiple environments (Windows, Linux, Web, Mobile), with parallel execution, data-driven testing, and environment configuration management.
Developed reporting and analytics modules (HTML dashboards, log parsers, DB integration) to track coverage, pass/fail trends, defect density, and quality metrics in real time.