Vinod G

Dynamic Vice President with over 18 years of experience in employee development, customer service, and analytics, demonstrating a proven ability to drive organizational success. Expertise in engaging with business stakeholders to foster collaboration on new initiatives and adapt to industry changes, ensuring enhanced client service delivery. Recognized as an exceptional team builder and leader, committed to empowering teams and spearheading innovative projects that align with strategic goals. Results-oriented professional dedicated to cultivating a culture of excellence and continuous improvement within the organization.

• Successfully Collaborated with Tech, BU & Other stakeholders and Lead the automation from Operation for Strategic solution to systematically automate manual updating of internal Execution only commissions via DOCs API functionality.
• Successfully collaborated with BI Team for the 1st bot within FCO for downloading various daily reports.
• Brokerage Receivables - DB was ranked 1st in Q4 2016 for lowest aged brokerage in the Industry among top participating firms by FIA.
• EGUS documentation - DB was ranked 1st in executing document with lowest Turnaround time 38 days and had lowest open EGUS documents in Q3 2016.

• Stress & Time Management
• Customer Relationship Management
• Six Sigma & LEAN Awareness
• Listed Derivatives Certification Program.
• LinkedIn trainings on People Management, Effective Feedback Process.

• Setting up give-up agreements on FIA-Docs Platform in order to execute electronically.
• Responsible to co-ordinate with Onshore Client Service team and Business to meet client requirement.
• Successfully delivering high quality of service to ever-demanding clients.
• Responsible for managing productivity, accuracy and timeliness agreed with Management.
• Performing the day to day activities of the process and Monitoring email management and daily checklist.
• Daily / Weekly follow-up with brokers for collections of brokerage due for settlement.
• Driving Weekly meetings with the management for the process related issues and proactively identifying the solution and focus pointed by the management.
• Partnering with Client Services / Business / Counterparties to reduce exception breaks.
• Partnering with Project team for better workflow tool.
• Collect, Compile and interpret process MIS Weekly/ Monthly on deliveries.
• Maintain bench mark of commission breaks & failed execution of trades.
• Validate daily processing/validation procedures while ensuring the integrity and consistency in process across multiple platforms.
• Diligently following the escalation matrix in resolution of breaks.
• Daily reconciliation of accounts to ensure that all the incoming funds are released to the relevant recipients.
• Email Management to handle the queries received from the internal and external clients and workflow management.
• Facilitating cross training and ensuring appropriate coverage to maintain throughout.
• Ensure training & developmental plan for all the team members and bringing them up the curve for production.