Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

VINOD KARUNAKARAN

Bangalore

Summary

Qualified & extensive experience in advanced product management methodology utilizes superior communication.Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Specialist Customer Technical Services

Mastercard
Pune
02.2017 - Current
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Owned and prioritized product backlog.
  • Documented each step in product's design process for use in manuals.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Reduced project downtime with quality product inspections.
  • Directed planning and budgeting efforts.
  • Liaised with clients to better understand business needs and current market landscape.
  • Analyzed designs and performed accurate cost analysis.
  • Worked on feature development and code implementation on front-end web applications, back-end API services, API portal and API gateway capabilities.
  • Broke project into epics and implementable user stories.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.

Associate Implementation Engineer

MasterCard Technology
Pune
02.2016 - 02.2017
  • As Implementation engineer key role of testing Mastercard systems and working across issuers, vendors, processor on implementing ensuring banks are compile with Mastercard & ISO standard and certify in Test Environment
  • Coordinated and managed project tasks to support project delivery within established budgets and timelines
  • Ensured smooth-flowing operations by closely monitoring processes, implementing changes where required
  • Scheduled, arranged, and attended meetings with customers to maintain trusting and long-lasting relationships
  • Maintained working understanding of business processes and financial services
  • Presented financial information in comprehensible reports with numerical and graphical data.
  • Worked with technical staff on system audit to execute implementations on time and within functional parameters.
  • Established and conducted quality control programs to verify construction projects met required quality standards.
  • Prepared, checked, and coordinated documentation to support component design and application.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Implemented training initiatives by incorporating industry trends and collaborating with senior leaders.
  • Researched and identified solutions to technical problems.

Software Engineer

Chandusoft Technology
Bangalore
05.2014 - 02.2016
  • In Test was part of core team testing and certifying ecommerce websites and payment workflow also building user test case via Automation which in help reducing efforts in regression testing to 50%
  • Coordinated lead generation to increase business opportunities
  • Wrote detailed test scenarios and cases, accurately logging errors and defects in comprehensive test reports
  • Carried out automated and manual test execution, delivering relevant test coverage
  • Created and ran UI automation tests to quickly reveal and remedy issues
  • Wrote and delivered robust, reliable code to enhance engineering practices
  • Developed and maintained solutions for integration and testing phases
  • Collaborated with end users and QA testers to determine requirements
  • Wrote technical reports on test and analysis results and facilitated presentations to stakeholders.

Education

Bachelor Of Engineering - Computer Science

Atria Institute of Technology
Bangalore
2013

Skills

  • Core Payments Systems
  • Business Analysis
  • Requirement Gathering and Analysis
  • Product Documentation
  • Project Management with Agile/Scrum
  • Stakeholder Engagements
  • Client Relationship Management
  • Handling and leading Escalations across technical team
  • Team Management & Team Leadership
  • Technical Skills
  • MySQL Database
  • Splunk & REST API
  • Confluence
  • Rally
  • Mainframe
  • Domo
  • Team Goals
  • Leadership

Accomplishments

  • Recognized by management for Leadership behaviors, leading to increased client onboarding.
  • Planned and coordinated High stake & Complex projects resulting in increased customer satisfaction and generating high revenue to organization
  • Recognized by management for Leadership and customer handling behaviors, leading to increased onboarding to product.
  • Worked directly with senior leadership to develop and sales on product per year department budget.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of products to 60%
  • Recognized by management for bespoke projects delivering outstanding results with 100% customer satisfaction and minimize failures.
  • Created and developed critical Compliance, on soil policies to consistently exceed quality and production targets.

Certification

  • Certified Scrum Product Owner, Scrum alliance - Jan 2023

Timeline

Specialist Customer Technical Services

Mastercard
02.2017 - Current

Associate Implementation Engineer

MasterCard Technology
02.2016 - 02.2017

Software Engineer

Chandusoft Technology
05.2014 - 02.2016

Bachelor Of Engineering - Computer Science

Atria Institute of Technology

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VINOD KARUNAKARAN