Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic
Vinod Keshavamurthy

Vinod Keshavamurthy

APAC Manager - Facilities & Real Estate
Bengaluru

Summary

Resourceful Manager with 11 years experience in offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Successful at multitasking in managing office management, soft service, electrical and maintenance, space management, lease and renewals, projects, transportation, statuary compliance, and capital improvements to property tours and administrative leadership.

Overview

11
11
years of professional experience
6
6
Languages

Work History

APAC Manager - Facilities & Real Estate

Toast
10.2023 - Current

· Evaluated facility operations and personnel for safety and health

regulations compliance.

· Led facility management staff and consultants in producing

business plan that focused on all aspects of facility operations,

including setting priorities and job assignments.

· Managed CRM database, including troubleshooting, maintenance,

updates and report generation.

· Established efficient workflow processes, monitored daily

productivity and implemented modifications to improve overall

effectiveness of personnel and activities.

· Implemented and maintained property & facility asset

management program including preventative maintenance, program required to develop and maintained appropriate SLA's and uptime metrics.

· Ensured that facility management staff consistently provides

positive and prompt response to requests from employees and works with landlords to ensure they deliver services for their responsible areas.

· Ensured facility management staff implements ongoing contract

review programs to constantly assess employee needs and

assures problems are resolved promptly and to corporate

standards and service level agreements.

· Implemented continuous improvement process and optimized

cost savings initiatives and quality improvement in areas of

responsibility.

· Implemented best practice processes that created maximum

efficiencies in the operation of facilities.

· Ensured to coordinate with Site Manager and work on cost

savings as per the approved CAPEX and OPEX budgets.

· Developed office policies and procedures, and ensured for

implementation appropriately.

· Cross team and cross-region projects inside People Department.

· Financial audit support.

· CSR support (create and support initiatives aligned with global

strategy.

· Regular facilities feedback with the Vendor as and when about the

issues faced in Empower.

· Co-ordinated with vendor to obtain medical certificate for the all

staff present to certify they are physically fit.

· Provided guidance & recommendations on building out

operations, amenities, programs, and perks in India, China,

Singapore & Taiwan.

· Managed coworking team responsible for managing facilities

operations.

· Maintained the ordering and support of office operation

components.

· Assisted with research projects, and a variety of other

administrative and special projects around the office as assigned.

· Partnered closely with internal stakeholders and the executive

leadership team on managing the day-to-day operations of our

portfolio in the region, providing a high level of customer service

to our colleagues

· Led site opening, expansion, renovation, and closure projects in

the region, coordinated with internal stakeholders, contractors,

and site leadership to ensure projects are successfully delivered.

· Established global/regional service request tools to streamline

support processes and monitored SLAs to achieve established

service objectives.

· Developed and implemented innovative programs, processes, and

procedures that reduced overall operational costs with improved

service.

· Enhanced space planning processes to better aligned our real

estate footprints with the demand in each locations.

· Partnered with cross-functional teams to refine the long-term

location strategy model and led the execution plans.

· Mitigated risk and oversaw the health & safety of offices by

ensuring facility complies with relevant laws, regulations, and

safety standards.

· Assisted in the induction and training of new members of the

team.

· Ensured Security team to send and receive materials with relevant

documents.

· Participated & Co-ordinated for the Evacuation Drill for all sites.

India Regional Manager - Facilities & Real Estate

Ivanti Technology India Private Limited
10.2021 - 09.2023

· Modernized over [10 ] facilities by implementing national facility

enhancement programs

· Masterminded updates to workflows and revitalized teams to

meet changing business needs and boost team member

performance.

· Led efforts to develop and organize preventative maintenance and

safety inspection programs for all facilities and equipment.

· Led initiatives to explore new ways of managing facilities that

reduced costs and improved operational efficiency, productivity

and safety.

· Demonstrated awareness program, and appreciated individual's

uniqueness and diversity. Provided friendly, inclusive, service-

oriented environment for all team members and IFM service

provider staff. Maintained positive relationship with team

members and colleagues. Demonstrated commitment to people

development and leadership.

· Established and monitored preventative maintenance processes

and programs and facility inspection processes for on-going

review of maintenance work performed by IFM service provider

· Managed IFM department's work plans/ activity schedules for

facilities management, through Computer Maintenance

Management System (CMMS). Developed and modified

preventative maintenance program, including updating

preventative maintenance routines based on manufacturer's

maintenance schedules using facility asset inventory and bar-

coding applications to integrate with CMMS system.

· Led and directed IFM service provider management resources

and support personnel for assigned zones. Evaluated, trained,

disciplines and recommends dismissal of IFM service provider

staff as required. Reviewed daily work orders via Computer

Maintenance Management System (CMMS) program and plans,

schedules and assigns operational priorities/needs, on periodic

basis. Participated in development and implementation of

training for IFM service provider staff to develop new technical

skills necessary to maintain and operate Ivanti facilities, in most

efficient manner.

· Partnered closely with internal stakeholders and the executive

leadership team on managing the day-to-day operations of our

portfolio in the region, providing a high level of customer service

to our colleagues

· Led site opening, expansion, renovation, and closure projects in

the region, coordinated with internal stakeholders, contractors,

and site leadership to ensure projects are successfully delivered.

· Established global/regional service request tools to streamline

support processes and monitored SLAs to achieve established

service objectives.

· Developed and implemented innovative programs, processes, and

procedures that reduced overall operational costs with improved

service.

· Enhanced space planning processes to better aligned our real

estate footprints with the demand in each locations.

· Partnered with cross-functional teams to refine the long-term

location strategy model and led the execution plans.

· Mitigated risk and oversaw the health & safety of offices by

ensuring facility complies with relevant laws, regulations, and

safety standards.

· Responsible for day-to-day management of the site.

· Managed coworking team responsible for managing facilities

operations.

· Cross team and cross-region projects inside People Department.

· Financial audit support.

· CSR support (create and support initiatives aligned with global

strategy.

· Daily Site walk and identified EHS related issues in the at the

facility.

· Timely follow up for renewals or amendments of the legal

consents and approvals.

· Worked with legal department for updating legal register.

Facility Manager

SAP
7 2014 - 4 2020

· Evaluated facility operations and personnel for safety and health

regulations compliance.

· Led facility management staff and consultants in producing

business plan that focused on all aspects of facility operations,

including setting priorities and job assignments.

· Managed CRM database, including troubleshooting, maintenance,

updates and report generation.

· Established efficient workflow processes, monitored daily

productivity and implemented modifications to improve overall

effectiveness of personnel and activities.

· Implemented and maintained property & facility asset

management program including preventative maintenance,

program required to develop and maintained appropriate SLA's

and uptime metrics.

· Ensured that facility management staff consistently provides

positive and prompt response to requests from employees and

works with landlords to ensure they deliver services for their

responsible areas.

· Ensured facility management staff implements ongoing contract

review programs to constantly assess employee needs and

assures problems are resolved promptly and to corporate

standards and service level agreements.

· Implemented continuous improvement process and optimized

cost savings initiatives and quality improvement in areas of

responsibility.

· Implemented best practice processes that created maximum

efficiencies in the operation of facilities.

· Ensured to coordinate with Site Manager and work on cost

savings as per the approved CAPEX and OPEX budgets.

· Developed office policies and procedures, and ensured for

implementation appropriately.

· Cross team and cross-region projects inside People Department.

· Financial audit support.

· CSR support (create and support initiatives aligned with global

strategy.

· Regular facilities feedback with the Vendor as and when about the

issues faced in Empower.

· Coordinated with vendor to obtain medical certificate for the all

staff present to certify they are physically fit.

· Managed coworking team responsible for managing facilities

operations.

· Maintained the ordering and support of office operation

components.

· Assisted with research projects, and a variety of other

administrative and special projects around the office as assigned.

· Partnered closely with internal stakeholders and the executive

leadership team on managing the day-to-day operations of our

portfolio in the region, providing a high level of customer service

to our colleagues

· Led site opening, expansion, renovation, and closure projects in

the region, coordinated with internal stakeholders, contractors,

and site leadership to ensure projects are successfully delivered.

· Established global/regional service request tools to streamline

support processes and monitored SLAs to achieve established

service objectives.

· Developed and implemented innovative programs, processes, and

procedures that reduced overall operational costs with improved

service.

· Enhanced space planning processes to better aligned our real

estate footprints with the demand in each locations.

· Partnered with cross-functional teams to refine the long-term

location strategy model and led the execution plans.

· Mitigated risk and oversaw the health & safety of offices by

ensuring facility complies with relevant laws, regulations, and

safety standards.

· Assisted in the induction and training of new members of the

team.

· Ensured Security team to send and receive materials with relevant

documents.

· Participated & Coordinated for the Evacuation Drill for all sites.

Senior Facility Manager

Infosys
05.2020 - 10.2021

· Utilized data to develop trends and insights to drive continuously

improvement in site operations.

· Performed site surveys of existing facilities and equipment's to

capture and report current condition, and develop repair and

maintenance scopes of work.

· Responsible for overall team management, staff development and

planning. Execute staff succession and growth plans.

· Developed, cultivated key relationships with Landlords, Property

Management companies and third-party service providers and

vendors.

· Complete responsibility to manage repair and maintenance work

related to building components, MEP, finishes, equipment,

signage, and site components.

· Worked directly with senior management on regular basis.

· Provided status updates and ensured quality results are delivered

and quick response times.

· Responsible for day-to-day management of the site.

· Ensured that all services are effectively delivered and facility

needs are met including general and critical maintenance,

workplace services and space planning.

· Planning and delivery of all facility related and administrative

support services and activities at the site on a day-to-day basis.

· Ensured that FM staff provides timely reports to the management

and adhere to agreed SLA & KPI.

· Responsible for review of floor/campus for any damage and

timely fix it adroitly.

· Weekly walkthrough to assess if the condition of the campus/floor

is maintained rightfully.

· Controlled and managed the company assets.

· Partnered closely with internal stakeholders and the executive

leadership team on managing the day-to-day operations of our

portfolio in the region, providing a high level of customer service

to our colleagues

· Led site opening, expansion, renovation, and closure projects in

the region, coordinated with internal stakeholders, contractors,

and site leadership to ensure projects are successfully delivered.

· Established global/regional service request tools to streamline

support processes and monitored SLAs to achieve established

service objectives.

· Developed and implemented innovative programs, processes, and

procedures that reduced overall operational costs with improved

service.

· Enhanced space planning processes to better aligned our real

estate footprints with the demand in each locations.

· Partnered with cross-functional teams to refine the long-term

location strategy model and led the execution plans.

· Mitigated risk and oversaw the health & safety of offices by

ensuring facility complies with relevant laws, regulations, and

safety standards.

· Developed office policies and procedures, and ensured for

implementation appropriately.

· Cross team and cross-region projects inside People Department.

· Financial audit support.

· CSR support (create and support initiatives aligned with global

strategy.

· Ensured compliance with safety and sanitation standards are

adhered.

· Recommended and implemented methods to increase the quality

of services.

· Notified staff of upcoming events and ensure proper preparation

and staffing for each event.

· Ensured security team to grant access to authorized individual to

the premises with upmost professional and politely or escorted

inside the building.

· Regular testing of fire alarms and other security equipment.

· Monitoring and responding immediately to alarm system

activations to check designated areas of concern.

Facility Manager

Cognizant Technology Solutions
03.2013 - 07.2014

· Created and implemented operational policies, processes and

procedures to keep facilities running smoothly.

· Oversaw building automation system and monitored HVAC,

security and audio-visual systems, maintaining functionality of

equipment.

· Held classes to teach staff facility procedures.

· Responsible for Real estate management - liaison with the

landlord and associated services (housekeeping, security,

internet, Aircon etc.

· Office management support of administrative duties in the

premises and ensured that premises are operating smoothly (food

arrangements, employee attendance, parking lot, logistic

support.

· Events & offsite organization and support (Summer & Winter

outing, Product & Engineering offsites, Office Happy hours, team

meetings).

· Equipment logistics (laptops & other equipment shipment).

· Managed office supplies inventory and placed orders as

necessary.

· Support for remote workers (ad-hoc requests via shared email).

· Merchandise for different events.

· Vendor management - contract & invoice processing.

· Travel support (visa, forexcards).

· Developed office policies and procedures, and ensured for

implementation appropriately.

· Cross team and cross-region projects inside People Department.

· Financial audit support.

· CSR support (create and support initiatives aligned with global

strategy.

· Maintained discipline and quality of work by all staff.

· Responsible for review of floor/campus for any damage and

timely fix it adroitly.

· Weekly walkthrough to assess if the condition of the campus/floor

is maintained rightfully.

· Identify any discrepancies in the campus/floor infrastructure and

fix it with appropriate standards.

· Responsible for Infrastructure impeccable at all times -

maintenance and supervision.

· Novelty in client visits and work with experience teams for

execution.

· Maintained up to date deck of facilities in right formats and tools.

· Managed coworking team responsible for managing facilities

operations.

· Maintained the ordering and support of office operation

components.

· Assisted with research projects, and a variety of other

administrative and special projects around the office as assigned.

· Managed logistics & booking for certain amenities onsite.

· Managed events with focus on food & beverage.

· Supported other workplace experience programs & events as

required.

· Liaise & managed with transportation vendor to provide seamless

transportation experience.

· Managed vendor sourcing, vendor contracts, & vendor activity to

include, but not limited to security, facility management, Food &

beverage, landlord relations.

· Controlled and managed the company assets

· Provided insight to US team members on Indian culture & helped

align our strategy to the global level.

· Ensured compliance with safety and sanitation standards are

adhered.

· Recommended and implemented methods to increase the quality

of services.

· Notified staff of upcoming events and ensure proper preparation

and staffing for each event.

· Ensured security team to grant access to authorized individual to

the premises with upmost professional and politely or escorted

inside the building.

· Supported and comply with the company Health and Safety, and

Security policies.

· Assisted in the induction and training of new members of the

team.

· Ensured Security team to send and receive materials with relevant

documents.

Education

Bachelor of Commerce -

Madurai Kamaraj University
Madurai, Tamil Nadu
01.2001 - 2004.08

Skills

Facilities managementundefined

Accomplishments

  • Successfully managed and delivered projects approx 15 lakhs sqft to date.
  • Refurbished approx 8 lakh sqft old office space inline with company standards.
  • Implemented enhanced policy and procedure from a facility perspective.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of Daily & Weekly activities
  • Improved Helpdesk reviews by successfully handling customer complaints and implementing monthly staff training.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Cost optimization via Opex & Capex.
  • Enhanced employees workplace experience with constant digitalization process.

Software

MS office

MS Excel

MS Presentation

SAP Concur

Ariba

Workday

Timeline

APAC Manager - Facilities & Real Estate

Toast
10.2023 - Current

India Regional Manager - Facilities & Real Estate

Ivanti Technology India Private Limited
10.2021 - 09.2023

Senior Facility Manager

Infosys
05.2020 - 10.2021

Facility Manager

Cognizant Technology Solutions
03.2013 - 07.2014

Bachelor of Commerce -

Madurai Kamaraj University
01.2001 - 2004.08

Facility Manager

SAP
7 2014 - 4 2020
Vinod KeshavamurthyAPAC Manager - Facilities & Real Estate