Multitasking Network Administrator with background in system upgrades and hardware monitoring. Determined employee with over 8 years of network component installation experience. Highly knowledgeable in system repairs and performance improvements.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Network Administrator
Capita Plc
London
01.2020 - Current
providing business as usual support to many different clients, ensuring high uptime, quick resolution of incidents and greater customer satisfaction.
Performed day-to-day LAN and WAN administration, Router migrations, maintenance and support but not limited.
Configuring, Managing and troubleshooting of Cisco Routers (ASR, ISR4400, ISR4300, ISR4200, 3900), through Telnet and SSH
Identified and immediately resolved issues with network devices as per SLA.
Working on BMC Remedy tool to handling Incident request , Change request, Asset management as per SLA agreed.
Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
Monitored system performance and responded to alerts.
Supported project planning team to promptly address hardware and software problems and network emergencies.
Provided on-call support for network engineering duties.
working on Network Monitoring tools PRTG and SolarWinds to generate the reports , maintaining the patches for Network devices and troubleshooting.
Worked with several new clients to build robust firewalls using FortiManager and FortiGate firewalls( 40F,60E,60F,100F).
work experience on Windows Servers like 2012R2, 2016 and above to maintain the AD,Hyper-V and security patches.
Expertise on Azure fundamentals
Network Engineer
Tech Mahindra
Bangalore
07.2014 - 11.2018
Collaborated with vendors to identify best options for optimizing network performance.
Provided complete end-to-end engineering and installation of route-based IP network solutions.
Initiated and managed network test facilities to verify network hardness and resilience.
Managed system cybersecurity, implementing firewall, anti-virus software, and VPN for fewer cyberattacks
Provided network support services for devices such as hubs, bridges, routers and other hardware.
Attending bridge calls and conference calls for major issues with Cisco and FortiGate for troubleshooting.
Recommended options for disaster recovery and remote access security.
Provided detailed network diagrams and procedural guidelines.
Detected intrusion attempts and promptly responded to DDoS attacks.
Configuration and troubleshooting Cisco Switches 3850, 2960, SG350, SG500 and SG300, and Cisco Routers 3900