Vinod Kumar
Team Leader
Gurgaon
Summary
Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts.
Overview
13
13
years of professional experience
2003
2003
years of post-secondary education
Work History
Sales Team Leader
Fareportal India Pvt Ltd.
05.2017 - Current
- Using Amadeus and Sabre boosted sales performance by implementing effective team training and coaching strategies.
- Mentored junior team members to develop their skills and advance their careers with the company.
Travel Consultant
Yatra.com Pvt. Ltd.
11.2014 - 01.2017
- Suggesting Holidays to the travellers as per their requirement and budget
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
Travel Consultant
WNS Global Process Services
12.2011 - 11.2014
- Working with Travelocity Sales Business USA
- Make new bookings for Flight, Hotel, Car and Vacation Packages
- Suggest best way to travel as a travel consultant to improve C-SAT and revenue score
Education
Class 10th -
U.P. Board
Class 12th - undefined
U.P. Board
B.A. - undefined
Rohilkhand University
Skills
Team management
Affirmation
I hereby affirm that the information furnished in this resume is true and correct.
Personal Information
- Date of Birth: 02/19/89
- Gender: Male
Awards
- Shooting Star award for maximum conversion target for a quarter at WNS Global Process Service
- Promoted from Customer Service to Exchange after an IJP
- Promoted to SME in 06/2022
- Promoted as a Team Leader in 08/2023
- Certificate in Microsoft Excel from beginner to advance
- Using Chat GPT with Excel
- Business communication skills
- Business writing
- Managing remote teams
- IATA, GDS (Amadeus & Sabre)
Currentprofile
Sales Team Leader, Fareportal, 17, Managing a Team in Travel Sales process, Lead and motivate the team, Manage performance
Timeline
Sales Team Leader
Fareportal India Pvt Ltd.
05.2017 - Current
Travel Consultant
Yatra.com Pvt. Ltd.
11.2014 - 01.2017
Travel Consultant
WNS Global Process Services
12.2011 - 11.2014
Class 12th - undefined
U.P. Board
B.A. - undefined
Rohilkhand University
Class 10th -
U.P. Board
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