Retail Sales & Marketing Professional with 5 years years work experience in delivery sales target. Highly Performance driven sales professional believing in providing consistent results. Retail LTD To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Assistant Store Manager
Firstcry
Kalaburagi
03.2023 - Current
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Rotated merchandise and displays to feature new products and promotions.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Department Manager
Vishal Mega Mart
Kalaburagi
06.2022 - 02.2023
Communicated with managers of other departments to maintain transparency.
Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
DEPARTMENT MANAGER
Reliance Retail LTD
Sindhnur
01.2019 - 06.2022
Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Communicated with managers of other departments to maintain transparency.
Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Established team priorities, maintained schedules and monitored performance.
ADM (Assistant Department manager)
Max lifestyle international PVT LTD, Gulbarga Future Retail Ltd
12.2015 - 08.2017
Roles &ResponsibilityResposbile for store &specific department to achive YTD budget and to provide contribution to the store as per
company excepatationshandling manpower with 3 staffsTo follow Dept check list & staff checklist week rota and month rotaTo be followed SOP as per company acceptationsTo maintain POG standards as per company acceptations season as below spring summer pre autumn winter as
wellTo maintain week wise store staff rotaTo maintain daily checklist as below
A.Briefing to the team two times in a day
Morning staff for 10.am and noon staff for 1.pm the same as reviewKPI data maintain as below on daily basis
Walkins,conversion,Acm,basket size,ROS,LY growth,Week sales,MTD sales,YTDDaily checklist maintain as below
Day target as to be followed
Wbc,display standards as per pog guildlines department set,security tags check,streaming,size wise display,back
store replishnment,grooming check,department hygiene,promo offer product display new season display discount
option display to be checkedPI monthly once conducted the same as updated department report to Inventory teamnegative articles also taken care the same as updated to inventory weeks oncestock take process has to to be taken care global count and scan data updated to inventory team
Achievement as below
BEST SR CRE OF THE MONTH
BEST CUSTOMER SERVICE BIG BILL CHAMP FESTIVAL SEASON BY ROMONTHS HANDLING DEPT WITHOUT DM AND ALSO EARNED 2500 GV AND RECOGNISED BY SM
Worked in
TEAM MEMBER
12.2012 - 11.2015
Ensure and follow SOP and standards
Handling team with 6 members to guide how to improve sales and customer service
Ensure to participate each contest and Ensure we should win the contest in karnataka
To take weekly meeting with team discuss about store parameters department wise achivements
Handling bay wise planogram,visibility,facing and signages
Ensure to take care of rtv and other process
Ensure to control damages, shrinkage
Handling brand promoters and ensure to push sales in all parameters
Very important stock aviliability fill rate tracker and speak with co person to fulfill gaps
EDUCATIONAL CREDENTIALS, From RASHMI DEGREE Collage GULBARGA 2016 with 78%
12th :GOVT COLLEAGE, 2012 with 37%
10th:NOBLE SCHOLL GULBARGA, 2007with 61%
Education
B.SC - B.sc
Rashmi Degree College
Kalaburagi
06.2013 - 06.2016
12th - Puc
Govt Degree College
Kalaburagi
06.2011 - 01.2012
SSLC - SSLC
THE NOBLE HIGH SCHOOL
Kalaburagi
01.2006 - 03.2007
Skills
Relationship building and management
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Timeline
Assistant Store Manager
Firstcry
03.2023 - Current
Department Manager
Vishal Mega Mart
06.2022 - 02.2023
DEPARTMENT MANAGER
Reliance Retail LTD
01.2019 - 06.2022
ADM (Assistant Department manager)
Max lifestyle international PVT LTD, Gulbarga Future Retail Ltd